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Frequently asked questions

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How do I book an appointment?

Use the Book online button or call (771) 222-7117. The team will confirm the next available appointment window during office hours.

What areas does Appliance Surgeon serve?

Appliance Surgeon serves Washington, DC, Northern Virginia and nearby Maryland communities.

Do you provide pricing before repair work starts?

The technician diagnoses the issue, explains the recommended repair and gives an upfront quote before work begins. The diagnostic visit is $75 for a single appliance or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote.

Can I call instead of using the website?

You can call (771) 222-7117 for scheduling help, service questions or urgent appliance repair needs.

What should I prepare before appliance service?

Clear access to the appliance, save any error codes and have the brand and model number ready if possible.

Can I request same-day or next-day service?

Same-day and next-day appointments are available when route capacity is open. Calling early usually gives the best chance of the earliest window.

What should I prepare before the technician arrives?

Clear access to the appliance, save any error codes, avoid repeated resets and have the brand and model number ready if possible.

Are repairs covered by a warranty?

Every repair is covered by a 90-day warranty on parts and labor, starting the day the repair is finished. The technician explains the terms before the job is complete.

Do you work with landlords and property managers?

Homeowners, tenants, landlords and property managers can request appliance and HVAC repair appointments.

What happens if a special part is needed?

The technician will explain the required part, availability, expected timeline and next step before any part is ordered.

Can I ask a question before booking?

Call the office with the appliance type, location and symptom so the team can help confirm the best next step.