Read customer feedback from Google, Yelp and Thumbtack about appliance and HVAC repair service across Washington D.C., Virginia and Maryland.
Browse customer feedback by review source with a cleaner platform-based layout.
“I had a great experience with Appliance Surgeon. My dryer was making loud noises and my washing machine wouldn’t turn on at all. They were very responsive and fixed everything within just a few hours. The technician was friendly, on time, and very knowledgeable. Now everything works like new again. I will definitely use their services again and highly recommend them!”
“Ezra and his assistant came to repair my LG dryer, and overall it was a good experience. They were friendly, professional, and took the time to clearly explain the issue and how they were fixing it. The repair took about two hours, and everything is now working well. They arrived a bit late, so the job was completed around 10 PM, which was a little late for us. However, we appreciated their effort to get it done quickly.”
“Excellent customer service and fair pricing! They scheduled a next-day appointment on a holiday. Ezra was knowledgeable, efficient, and fast. He quickly disconnected our stacked unit, fixed the leaky washer, and cleared out the lint from our dryer. Highly recommend this company and will absolutely use them again!”
“Very pleased with the service. We had a dryer that would not heat. Fuad was extremely knowledgeable and spoke with me beforehand about the issue. On the day of service, he replaced the heating element and thermostat. The dryer now produces heat. Thank you! Highly recommend.”
“Very prompt response to my inquiry. They called within an hour and had someone out the next day. Fuad called when he was 30 minutes away and showed up promptly on time. He quickly found the issue with my appliance and pointed me in the direction on how to fix it. Will definitely use them in the future and would recommend!!”
“Super professional, kind and knowledgeable. Super fast. They are good at what they do and very flexible which is important when looking for someone to come fix your expensive equipment. Pricing was very good. This is what you call a good company.”
“Requested an estimate for fixing washing machine. Within minutes he had the problem diagnosed. He was thorough and honest. Recommended not to service because the cost would be quite high and the age of this machine was dated. Estimate and trip were free.”
“The best in customer service! Same day appointment within hours to repair my dishwasher. Fuad showed up on time, very efficient, knowledgeable, customer service oriented and very fair on price. Highly recommend this company.”
“Fixed my dryer in no time, in and out. Highly recommended. Even took the time to show me what the issue was and the pieces needed upon request. 10/10.”
“I called Appliance Surgeon about my refrigerator emergency and they managed to get Fuad to take the appointment between 6–7PM. He identified and explained the problem, fixed it and cleaned up as quickly as possible.”
“Excellent service! My washer stopped working and it was determined a door switch would fix the problem. The guys came out on a Saturday morning, called before arriving, fixed the problem quickly, and left a clean workspace.”
“Fast and reliable!”
“They were great, very friendly and replaced my portable dishwasher cord in a short time! They managed to get the cord faster than I could and come on short notice. Thank you!”
“Called Wednesday night with a faulty oven and was scheduled next day. They came earlier than anticipated but called to double check if that was alright. Repair was well priced and very quick.”
“Appliance Surgeon was able to send technicians out same-day to assess the issue with my stacking washer/dryer unit. They were even able to make a same-day repair within a 2-hour time frame, which was incredible.”
“The Appliance Surgeons sent three technicians to repair an island range hood. They removed the old one and installed the new one, doing the work for about half the price anyone else would charge.”
“I was really happy with the outcome of getting my refrigerator repaired. He installed a new water line same day. Very fairly priced, reasonable, fast service.”
“Highly recommend Appliance Surgeon! They are timely and took care of my dishwasher issue for a reasonable price. Glad they were able to come out on the same day!”
“Came to look at my dishwasher on the same day, very reasonable price and fixed my dishwasher quickly. Highly recommend.”
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Prompt callbacks and practical appointment windows.
Diagnosis and pricing discussed before work begins.
Careful appliance and HVAC troubleshooting.
Clean work areas and courteous technician communication.
This page organizes customer feedback from Google, Yelp and Thumbtack so visitors can compare service experiences in one place.
Some reviews mention fast scheduling or same-day availability when appointment windows were open for that route.
Customers commonly mention clear communication, careful diagnostics, upfront explanations, professional technicians and clean in-home service.
Yes. Use the Leave a review button on the reviews page to start the rating flow.
Yes. Use the Book online link or call (771) 222-7117 after reviewing customer feedback.
Yes. Reviews are grouped by platform so customers can quickly compare Google, Yelp and Thumbtack feedback.
Use the Book online page or call (771) 222-7117. Include the appliance type, brand, model number and a clear description of the symptom.
Yes. The technician diagnoses the issue, explains the repair option and gives an upfront quote before work begins.
Same-day and next-day appointments are available when route capacity is open. Calling early usually gives the best chance of the earliest window.
Appliance Surgeon serves Washington, D.C., Northern Virginia and nearby Maryland communities.
Clear access to the appliance, save any error codes, avoid repeated resets and have the brand and model number ready if possible.
Eligible repairs include warranty-backed parts and labor. The technician will explain what applies to your specific repair before the job is completed.
Yes. Homeowners, tenants, landlords and property managers can request appliance and HVAC repair appointments.
The technician will explain the required part, availability, expected timeline and next step before any part is ordered.
Yes. Call the office with the appliance type, location and symptom so the team can help confirm the best next step.