Appliance Surgeon provides GE appliance repair across Washington, DC, Northern Virginia and Maryland. We diagnose the issue, explain the repair option and quote before work begins.
Every visit starts with a $75 diagnostic, credited to the repair when you approve the quote.
Schedule GE service
Fast diagnosis, clear quote and same-day availability when possible.
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
We repair GE Appliances, GE Profile, Café and Monogram refrigerators, dishwashers, laundry and cooking appliances.
We diagnose cooling, ice maker, water, fan, defrost and control issues.
GE, Profile, Café and Monogram refrigerators; GNE, GFE, PVD and PFE families
We troubleshoot upright and chest freezers with warm cabinets, frost buildup and gasket problems.
FUF upright freezers, FCM chest freezers and garage-ready units
We check drain, wash, leak, drying, latch and control problems.
GDT, PDT, Profile and Café dishwasher lines
We service top-load and front-load washers with drain, spin, vibration and lock faults.
GTW, GFW and UltraFresh front-load washer families
We diagnose no-heat, long-dry, airflow, drum and sensor problems.
GTD, GFD and gas/electric GE dryer families
We inspect bake, broil, convection, burner, element and control failures.
JB, JS, JGB, PGB, Profile and Café ranges
We service gas, electric and induction cooktops with ignition, power or control problems.
JP, JGP, PHP and Café cooktop families
We inspect built-in and over-the-range microwave issues where service is safe and practical.
JVM, PVM and Profile microwave families
GE, GE Profile, Café and Monogram refrigerators make up a large share of our cooling calls, and water is involved in many of them: a dispenser that drips, an ice maker that stops, or a leak on the floor.
A dispenser that drips into the tray. An ice bucket jammed solid, or an ice maker that no longer drops ice. Slow water flow at the door. Fresh-food shelves warm while the freezer and a separate drawer stay cold. Water on the floor that comes and goes.
Replace a filter that is past its date, since a blocked filter slows the dispenser and starves the ice maker. Empty the ice bucket and check for a frozen clump at the chute. If water is on the floor, look for a kinked supply line behind the unit, then close its valve.
The technician tests the water inlet valves, the filter head, the ice maker and the auger motor. For a warm fresh-food section the evaporator fan, damper and defrost circuit are checked before the compressor.
Our service log includes dual inlet valves replaced in Chillum and Lorton, an auger motor in Rockville, a filter head and secondary valve in Reston, and an evaporator fan on a Monogram in McLean. Read our guide to a GE ice maker that is not working, or book through our refrigerator repair service.
GE laundry in this area includes top-loaders, front-loaders and the one-piece laundry centers found in condos, and each has its own usual faults.
A front-loader that squeals while filling and stops with an H2O SUPPLY message. A washer that fills and drains but never spins, or will not accept that the door is closed. A dryer whose motor hums while the drum stays still, or a drum that thumps. A dryer that tumbles without heat. On a laundry center, a dryer half that does nothing while the washer works.
For a fill message, open both supply valves fully and clean the inlet screens at the back of the washer. Clean the dryer lint filter and check the vent outside for airflow. Leave the door of a front-loader open between loads to slow mold in the gasket.
On washers the inlet valves, lid or door lock, drive motor and suspension are tested. On dryers the belt, idler and drum rollers are inspected, and the heating element, thermal fuse and thermostats measured. A blown thermal fuse always leads to a vent check.
Jobs in our log include a belt and idler pulley in Annandale, a drum roller in Oxon Hill, and a thermal fuse and heating element in Chillum. Codes are on our GE washer error codes and GE dryer error codes pages.
The GE cooking repair that appears most in our service log is a gas oven igniter that glows but no longer draws enough current to open the gas valve.
A gas oven that will not light, lights late, or stalls far below the set temperature. Surface igniters that click constantly, even with the knobs off. An electric wall oven where one cavity heats and the other does not. A cooktop element stuck on high. An oven that works while the burners do not, or the reverse.
On gas, confirm the cooktop burners light, then dry and reseat the burner caps if the igniters are clicking. On electric, reset the double breaker fully. Note whether bake, broil or both have failed, since that points to different parts.
The technician measures igniter current and checks the safety valve on gas ovens. On electric models the bake and broil elements, thermal cut-off, sensor and relay board are tested. On cooktops the infinite switches and spark switches are checked.
Our log includes bake igniters in Lorton, Colchester and Fairfax, a spark switch harness in College Park, a thermal cut-off and lower bake element on a Profile wall oven in Falls Church, and an infinite switch on a Monogram cooktop in Chantilly. See GE oven and range error codes or our oven repair service.
GE dishwasher requests fall into three groups: a machine that will not power on, one that will not drain, and one that leaks.
No lights and no response at the panel, sometimes after a control has already been replaced. Soapy water left on the bottom after the cycle. Water under the machine while it runs. A breaker that trips whenever the dishwasher is used. Dishes that stay wet because the heating element is not working.
Check the breaker and, if the dishwasher plugs in under the sink, the outlet. Clean the filter and make sure the drain hose rises in a high loop before the sink connection. If the breaker trips or water appears underneath, stop using the machine and close its water valve.
The technician tests the door switch, thermal fuse, control and junction box wiring on a dead machine, the drain pump and check valve on a drain fault, and the pump seals, hoses and tub gasket on a leak. A tripping breaker is traced to the heater or a wet connection.
Find your code on our GE dishwasher error codes page, or book through our dishwasher repair service.
We inspect fan motors, sensors, defrost systems, sealed-system symptoms and airflow restrictions.
We check defrost heaters, door gaskets, evaporator fans, thermistors and control boards.
We check pumps, filters, drain lines, float switches, leak sensors and control faults.
We troubleshoot drain pumps, door and lid locks, drive components, suspension and cycle faults.
Book online or call for GE appliance service in your area.
We inspect the appliance, identify the issue and explain the cause clearly.
You receive upfront pricing before any repair work begins.
Approved repairs are completed professionally and backed by a 90-day parts-and-labor warranty.
Seeing a code on your GE display? Look it up in our GE error-code guides: washer codes, dryer codes, dishwasher codes and oven & range codes.
We provide GE appliance repair in Washington, DC, Alexandria, Arlington, Fairfax, Bethesda, Rockville and nearby communities.
Most-requested GE services by area: GE refrigerator repair in Washington, DC, GE freezer repair in Alexandria, VA, GE refrigerator repair in Arlington, VA, GE freezer repair in Fairfax, VA, GE refrigerator repair in Bethesda, MD and GE freezer repair in Rockville, MD. Each page lists local request history, typical causes and booking details for that neighborhood.
From our technicians’ service log; customer details are kept private.
From online repair requests; customer details are kept private. A request shows what the customer reported, and the technician confirms the cause on site before quoting.
GE Appliances has been owned by Haier since June 2016. The company is headquartered in Louisville, Kentucky, at the site known as Appliance Park, and its brands are GE, GE Profile, Cafe, Monogram, Haier and, in the US, Hotpoint. The appliance business is no longer part of the industrial General Electric company, though the GE name stays on the products. Many GE models are still assembled in the US, with some lines sourced from other plants.
On GE refrigerators the ice maker and the water dispenser generate a large share of calls: no ice, slow ice, or a dispenser that drips. Defrost problems are also frequent, showing up as a freezer that frosts over and a fresh-food section that creeps warm. Fans, door gaskets and main control boards round out the list. The repair usually means testing the defrost heater, thermistor and board, replacing the failed part, and checking the evaporator for ice before closing up.
GE top-load washers tend to come in for lid locks, drain pumps and drive or mode-shifter faults; front-load models more often need a door boot or bearings. Dryers mostly fail at the heating element, thermal fuse, drum rollers or belt. GE dishwashers come in for drain pumps, door latches and control boards, and ranges for bake elements, oven igniters and temperature sensors. Over-the-range microwaves usually need door switches or a magnetron, and the technician weighs the part cost against the age of the unit before recommending the repair.
Genuine GE parts are sold through GE Appliance Parts and the usual distributor network, and common items such as elements, igniters, water valves and ice makers are often stocked locally. Boards and some sealed-system parts may take longer, and older models can be out of production. The technician confirms the part against the full model number on site and quotes it before anything is ordered.
GE puts the tag in a few usual places. On refrigerators it is normally inside the fresh-food compartment, on a side wall or near the top. On ranges look behind the door on the frame or inside the storage drawer; on dishwashers on the edge of the door; on washers under the lid or inside the door; on dryers inside the door opening. Microwaves carry the tag inside the door frame. Snap a picture of the tag with your phone and attach it to the booking.
GE uses different code sets on different product lines, so the same letters can mean different things on a washer and a dishwasher. Our pages for GE washer codes, GE dryer codes, GE dishwasher codes and GE oven and range codes explain the common ones. Note the code before you reset the appliance and tell us when you book; the technician confirms the cause on site rather than ordering a part from the code alone. If a GE ice maker has stopped, our GE ice maker guide covers the checks worth doing first.
The GE Appliances family includes GE Profile, Cafe and Monogram, and the Hotpoint name in the US. Parts and service data for these lines run through the same channels, but Monogram built-in refrigeration and pro-style ranges can take longer to source parts for and often need two people to pull. Tell us the line and the model number when booking so the right amount of time is set aside.
A clear brand, model number and symptom history help the technician separate a part failure from installation, use pattern or maintenance conditions.
Share the full model number so part compatibility, appliance design and service access can be checked before the visit.
Note whether the issue is constant, intermittent, cycle-specific or related to heavy use.
Built-in appliances, stacked laundry, tight cabinets and condo access can affect diagnosis and repair planning.
The technician can compare age, condition, parts availability and repair cost before you approve work.
GE Appliances, based in Louisville, Kentucky, has been owned by Haier since June 2016. It is no longer part of the industrial General Electric group. The same company makes GE Profile, Cafe, Monogram, Haier and, in the US, Hotpoint appliances.
We repair out-of-warranty GE refrigerators, freezers, dishwashers, washers, dryers, ranges and ovens, cooktops and over-the-range microwaves across DC, Northern Virginia and suburban Maryland. We are an independent repair company, not a GE warranty servicer.
Appliance Surgeon charges $75 for the diagnostic visit on a GE appliance, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. For appliance repairs, labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Typical price ranges by appliance are in our appliance repair cost guide.
Same-day or next-day visits are possible when the route has room. We work seven days a week, Monday to Saturday from 8 AM to 10 PM and Sunday from 10 AM, and the earlier you call (771) 222-7117 the more likely a same-day slot is open.
Inside the fresh-food section on a refrigerator, behind the door or drawer on a range, on the door edge of a dishwasher, under the lid or inside the door on laundry. Send a photo of the tag when you book.
Send the exact code and the appliance type when you book. We use our GE code pages as a starting point and confirm the fault with tests on site, because a code points to a circuit, not always to a single part.
Our work is on out-of-warranty units. If your GE appliance is still covered, the claim goes through GE Appliances and its authorised network. We can still diagnose the problem and tell you what it is likely to need.
It depends on age, the failed part and what the rest of the unit looks like. A heating element on an older dryer is usually worth doing; a compressor on an old refrigerator often is not. The technician gives you the quote and a plain view of the options before you decide.
If the part is not on the truck, the technician quotes it with an expected arrival window and orders it only after you approve. Most GE parts arrive within a few days; discontinued ones may take longer or turn out to be unavailable, and we tell you before you commit.
Every Appliance Surgeon repair is covered by a 90-day warranty on parts and labor, starting the day the repair is finished. The technician explains the terms before the job is complete.