Appliance Repair for Property Managers & Landlords
One call covers the tenant scheduling, the diagnosis, the quote to your office and the repair — across D.C., Northern Virginia and nearby Maryland, 7 days a week. Every work order gets a reply within 15 minutes during opening hours.
Schedule service
Monday - Friday: 8 AM to 10 PM
Saturday: 8 AM to 10 PM
Sunday: 10 AM to 10 PM
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
A workflow built for owners who are not on site
You send the work order. Unit address, tenant contact, appliance and symptom — by phone or the online booking form.
We schedule with the tenant. The appointment window is coordinated directly with the occupant, including evening and weekend slots that fit tenant schedules, so you are not playing telephone.
You approve before work happens. After on-site diagnosis, the technician's findings and the full parts-and-labor quote go to you. Nothing is repaired without your sign-off — and when a unit is not worth fixing, we say so and can quote the replacement installation instead, haul-away included.
Your office gets the invoice. Billing goes where you want it — the management office, the owner, or the tenant — arranged once and applied to every job after, on Net 15 terms.
What you can count on, in writing
15-minute response. Every work order — by phone, email or the booking form — gets a reply within 15 minutes during opening hours (Monday to Saturday 8 AM to 10 PM, Sunday 10 AM to 10 PM), with the earliest appointment window we can offer the tenant. Same-day and next-day visits are booked whenever route capacity is open.
Net 15 invoicing. Invoices are due 15 days after the repair, sent to the management office, the owner or the tenant — whichever you set for the account.
$1 million general liability coverage. Certificates of insurance naming the building or the management company are issued before the visit; send a building's requirements once and they stay on file.
90-day warranty on parts and labor. Every repair is covered for 90 days from the day it is finished, in rental units the same as in owner-occupied homes; the technician explains the terms before the job is complete.
Clear pricing per unit. The diagnostic visit is $75 per appliance ($115 for a double unit), credited toward the repair when you approve the quote. Each additional appliance checked on the same visit is $40 instead of a second diagnostic fee, credited the same way. Evening and weekend appointments cost the same as weekday ones.
Two-technician jobs. Stacked laundry and built-in ovens and microwaves need a second technician on site, so repairs and installations on those units carry a $100 assistant charge. It is shown on the quote before you approve anything.
Fewer callbacks, faster turns
Rental appliances take harder use than owner-occupied ones, and vacancies cost money by the day. Our technicians carry common parts for the brands rental units actually contain — GE, Hotpoint, Whirlpool, Frigidaire, Amana — so many repairs finish in one visit, and turnovers can bundle repair, installation and haul-away into a single appointment. Repairs carry a 90-day parts-and-labor warranty, which matters twice over when the person using the appliance is not the person paying for the fix.
Coverage runs across Washington, DC, Northern Virginia and nearby Maryland — see our locations for the full city list, including county pages for Fairfax, Prince William, Montgomery and Prince George's counties.
What makes a managed-unit repair a one-visit repair
Unit and building details. Full address with the unit number, the entrance to use, and whether the building requires a certificate of insurance, a service-elevator reservation or contractor hours. We issue COIs naming the building or management company routinely; send the requirement once and it is on file for every job after.
Appliance brand and model number. The label is inside the refrigerator, on the dishwasher door edge, inside the washer door or on the dryer door frame. With the model number the technician brings the likely part; without it a second trip is more likely.
The symptom in the tenant's words. "Fridge warm, freezer fine" and "washer stops mid-cycle with a code" each point to a short list of causes. A photo of any error code helps.
Who approves and who pays. Name the approver and the billing contact up front. The diagnosis and quote go to the approver; the invoice goes to the billing contact. Tenants are never asked to approve or pay unless you say so.
Access notes. Lockbox codes, concierge instructions, pets, parking. Evening and weekend windows cost the same as weekdays, which is often the only time a working tenant can be home.
Built for the buildings you actually manage
Much of our managed-unit work is in multi-story buildings in Washington, DC, Arlington and Bethesda: 24-inch stacked laundry in closets, 18-inch dishwashers, panel-ready refrigerators and under-counter wine coolers, shared dryer ducts and water shutoffs behind access panels. Our guide to appliance repair in condos and high-rises covers how we handle COIs, elevators and the unit below.
For portfolios with several units, one point of contact handles scheduling across properties, the same billing arrangement applies to every job, and we keep the appliance and repair history per unit so a second call on the same dishwasher starts from what was found the first time. When an appliance is near the end of its life, you get a plain repair-or-replace recommendation with the replacement installation and haul-away quoted alongside the repair, so the decision can be made once. Typical repair ranges by appliance are in our DC-area appliance repair cost guide; the diagnostic visit is $75 per appliance ($115 for a double unit) and $40 for each additional appliance on the same visit, credited toward the repair, and every repair carries the same 90-day parts-and-labor warranty.
To set up a portfolio account, call (771) 222-7117 or email [email protected] with the number of units and the buildings involved.
Property manager FAQ
Yes. Give us the tenant's contact details and unit access notes; we coordinate the appointment window directly with the occupant and keep you informed.
Always. The technician diagnoses on site, then the diagnosis and full quote go to you (or your designated approver) before any repair work begins.
Yes. Invoices can go to the management office rather than the tenant — set the billing arrangement when you book the first job. Account invoices are due within 15 days (Net 15).
Yes. Between tenants we can check, repair or install the appliance package in one visit — and haul away units being replaced.
All the common rental-grade brands — GE, Hotpoint, Whirlpool, Frigidaire, Amana, Kenmore — plus everything up to premium built-ins in higher-end units.
Washington, DC, Northern Virginia (including Fairfax, Arlington and eastern Prince William counties) and nearby Maryland (lower Montgomery and Prince George's counties).
Yes. We carry $1 million in general liability coverage and issue COIs naming the building or management company before the visit. Send the requirement once and it stays on file.
Within 15 minutes during opening hours — Monday to Saturday 8 AM to 10 PM and Sunday 10 AM to 10 PM. You get a confirmation and the earliest appointment window we can offer; same-day and next-day visits are booked whenever route capacity is open.
The same 90-day warranty on parts and labor as every repair, starting the day the repair is finished. The technician explains the terms before the job is complete.
Yes. The first appliance is the regular $75 diagnostic ($115 for a double unit); each additional appliance checked on the same visit is $40. Each fee is credited toward its repair when you approve the quote.
Stacked washer-dryer units and built-in ovens and microwaves need a second technician on site, so repairs and installations on those units carry a $100 assistant charge. It is shown on the quote before any work is approved.
Yes. Portfolio accounts get one scheduling contact, one billing arrangement across all jobs, and a per-unit repair history so repeat calls start from the previous findings.
No. Monday to Saturday 8 AM to 10 PM and Sunday 10 AM to 10 PM are all at the same rate, which makes tenant scheduling far easier.