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Monday - Friday: 8 AM to 10 PM • Saturday: 8 AM to 10 PM • Sunday: 10 AM to 10 PM Mon–Sat 8 AM–10 PM • Sun 10 AM–10 PM
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Hotpoint appliance specialists

Hotpoint Appliance Repair Service

Appliance Surgeon repairs Hotpoint refrigerators, ranges, washers, dryers, dishwashers and microwaves across Washington, DC, Northern Virginia and Maryland. Hotpoint is a GE Appliances brand, and we diagnose the fault and quote before any work starts.

90-day parts & labor warranty
★★★★★ 4.9 · 480 reviews
Hotpoint repair help

Schedule Hotpoint service

Fast diagnosis, clear quote and same-day availability when possible.

Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.

Office hours
Monday - Friday: 8 AM to 10 PM
Saturday: 8 AM to 10 PM
Sunday: 10 AM to 10 PM
What we repair

Hotpoint appliances we service

We repair Hotpoint refrigerators, washers, dryers, dishwashers, ranges and microwaves, common in rentals and family homes.

Hotpoint Refrigerator Repair

We diagnose cooling, defrost, fan, door seal and leak problems on Hotpoint refrigerators.

HPS / HPE top-freezer and side-by-side refrigerator models

Hotpoint Washer Repair

We service washers with drain, spin, fill, lid switch, agitation and cycle problems.

HTW / HTX top-load washer families

Hotpoint Dryer Repair

We troubleshoot no-heat, long-dry, timer, motor, drum and airflow issues.

HTDX / HTX electric and gas dryer models

Hotpoint Dishwasher Repair

We inspect drain, wash, leak, latch and control failures.

HDA / HDF / HPS built-in dishwasher families

Hotpoint Range & Oven Repair

We diagnose oven heat, burner, ignition, element, thermostat and control issues.

RB electric ranges, RGB gas ranges and freestanding models

Hotpoint Microwave Repair

We inspect over-the-range microwave issues where safe service is practical.

HME / RVM over-the-range microwave families

Common Hotpoint issues

Problems we solve every day

Hotpoint refrigerator not cooling

We inspect fan motors, sensors, defrost systems, sealed-system symptoms and airflow restrictions.

Hotpoint washer not draining or spinning

We troubleshoot drain pumps, door and lid locks, drive components, suspension and cycle faults.

Hotpoint dryer not heating

We check heating elements or gas ignition, thermal fuses, venting airflow, belts and moisture sensors.

Hotpoint dishwasher not draining

We check pumps, filters, drain lines, float switches, leak sensors and control faults.

Repair process

A precise process for Hotpoint repairs

1

Schedule

Book online or call for Hotpoint appliance service in your area.

2

Diagnose

We inspect the appliance, identify the issue and explain the cause clearly.

3

Quote

You receive upfront pricing before any repair work begins.

4

Repair

Approved repairs are completed professionally and backed by a 90-day parts-and-labor warranty.

Our locations

Hotpoint repair across DC, VA and MD

We provide Hotpoint appliance repair in Washington, DC, Alexandria, Arlington, Fairfax, Bethesda, Rockville and nearby communities.

Note: We service out-of-warranty Hotpoint appliances. For active manufacturer warranty claims, contact the manufacturer directly first.
Hotpoint facts

What to know about Hotpoint appliances

Who makes Hotpoint in the US

In the United States and Canada, Hotpoint is a brand of GE Appliances, the Louisville, Kentucky company that also makes GE, GE Profile, Café, Monogram and Haier appliances. GE Appliances has been owned by Haier since June 2016. Hotpoint's US range covers refrigerators and freezers, ranges, microwaves, dishwashers, washers and dryers.

Not the same as Hotpoint in the UK

In Europe the Hotpoint name belongs to a different company, Beko Europe (a joint venture of Arçelik and Whirlpool). UK manuals, error-code lists and parts are for different machines, so check that any help you find online is about American Hotpoint models.

Parts

Genuine Hotpoint parts are sold through GE Appliance Parts, the same parts channel as GE. A part has to match the full model number, so the technician confirms it on site before ordering, and the part price is in the quote before any work starts.

Finding the model number

The model number is on a printed tag inside the appliance or on its back. Send it when you book, with a photo of the tag if you can, so the technician can check parts for your exact model before the visit.

Error codes

Hotpoint and GE come from the same manufacturer, but codes can differ from model to model. Write the code down before resetting anything and tell us when you book. Our GE pages for washers, dryers, dishwashers and ovens and ranges show how GE uses codes, and the technician checks your code against the service data for your model before ordering a part.

Hotpoint service coverage

  • Hotpoint Refrigerator Repair: We diagnose cooling, defrost, fan, door seal and leak problems on Hotpoint refrigerators.
  • Hotpoint Washer Repair: We service washers with drain, spin, fill, lid switch, agitation and cycle problems.
  • Hotpoint Dryer Repair: We troubleshoot no-heat, long-dry, timer, motor, drum and airflow issues.
  • Hotpoint Dishwasher Repair: We inspect drain, wash, leak, latch and control failures.
  • Hotpoint Range & Oven Repair: We diagnose oven heat, burner, ignition, element, thermostat and control issues.
  • Hotpoint Microwave Repair: We inspect over-the-range microwave issues where safe service is practical.
Before you book

Hotpoint service details that help the repair

A clear brand, model number and symptom history help the technician separate a part failure from installation, use pattern or maintenance conditions.

Model number

Share the full model number so part compatibility, appliance design and service access can be checked before the visit.

Symptom timing

Note whether the issue is constant, intermittent, cycle-specific or related to heavy use.

Installation clues

Built-in appliances, stacked laundry, tight cabinets and condo access can affect diagnosis and repair planning.

Repair value

The technician can compare age, condition, parts availability and repair cost before you approve work.

Frequently asked questions

Hotpoint repair questions

Is Hotpoint made by GE?

In the United States, Hotpoint is a GE Appliances brand. GE Appliances, which also makes GE, GE Profile, Café and Monogram, has been owned by Haier since 2016. Hotpoint in the UK and Europe is a different company's brand, so its manuals and codes do not apply to American models.

Do you repair Hotpoint appliances?

Appliance Surgeon repairs many out-of-warranty Hotpoint appliances where parts, access and service information are available, including refrigerators, ranges, washers, dryers, dishwashers and over-the-range microwaves.

How much does Hotpoint appliance repair cost?

Pricing depends on the appliance type, confirmed failure, parts and labor. We diagnose the unit first and provide upfront pricing before repair begins. The diagnostic visit is $75 for a single appliance or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. For appliance repairs, labor is $200 on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote.

Do you offer same-day Hotpoint repair?

Same-day and next-day appointments are available when the day's route has room. Calling early in the day gives the best chance of a same-day window, and we are open 7 days a week until 10 PM (Sundays from 10 AM).

Where is the model number on a Hotpoint appliance?

On a printed tag inside the appliance or on its back. Send it when you book; it lets the technician check parts for your exact model before the visit.

Can you help with a Hotpoint error code?

We work from Hotpoint error codes during the diagnosis. Save the exact error code and note when it appears. Error codes help narrow the diagnosis but still need hands-on confirmation.

Do you service Hotpoint appliances under manufacturer warranty?

We focus on out-of-warranty appliance repair. For an active manufacturer warranty claim, contact the manufacturer first so coverage is not affected.

How do I know if my Hotpoint appliance is worth repairing?

After diagnosis, the technician can compare repair cost, appliance age, condition and part availability so you can make a practical decision.

What happens if a special part is needed?

The technician will explain the required part, availability, expected timeline and next step before any part is ordered.

Are repairs covered by a warranty?

Every repair is covered by a 90-day warranty on parts and labor, starting the day the repair is finished. The technician explains the terms before the job is complete.