A KitchenAid dishwasher would not drain and the standing water smelled.
What our technicians usually find: a clogged filter or drain pump, the check valve, a kinked drain hose or a disposal knockout plug.
Dishwasher repair in SpringfieldDishwasher not draining, smelling, or showing an error code? We repair dishwashers in Fairfax Station homes on well water or county water, and you approve the price first.
Schedule service in Fairfax Station
Monday - Friday: 8 AM to 10 PM
Saturday: 8 AM to 10 PM
Sunday: 10 AM to 10 PM
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
If your Fairfax Station house runs on a private well, common on larger lots out here, sediment collects in the dishwasher's inlet valve screen and slows the fill. A machine that fills too slowly can stop with an error even though nothing is actually broken. Iron and hardness in well water also leave film and orange or brown staining in the tub.
Septic is the other local factor. Fairfax County has about 21,000 properties on onsite sewage systems. If yours is one of them, a dishwasher that drains slowly at the same time as the kitchen sink may have a plumbing or septic problem rather than a dishwasher fault. We'll tell you which before you pay for parts.
Two requests below show the usual faults. A KitchenAid in Springfield wouldn't drain and the standing water smelled, which typically comes down to a clogged filter or drain pump, the check valve, a kinked hose or a disposal knockout plug. A three-year-old Thermador in Franconia showed an E-15, which on Bosch and Thermador machines means water has collected in the base.
If you see E-15, stop running the machine and look for water underneath.
A KitchenAid dishwasher would not drain and the standing water smelled.
What our technicians usually find: a clogged filter or drain pump, the check valve, a kinked drain hose or a disposal knockout plug.
Dishwasher repair in SpringfieldA Thermador dishwasher showed an E-15 error, meaning water in the base (about three years old).
What our technicians usually find: a leak sensor, a drain fault or a fill fault, depending on the code.
Dishwasher repair in SpringfieldFrom online booking requests in 2024; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
The checklist our technicians follow on every visit is on the Dishwasher Repair page.

Seeing an error code on the display? Look it up: LG dishwasher, Samsung dishwasher, Whirlpool dishwasher, GE dishwasher, Bosch dishwasher, Frigidaire dishwasher, Thermador dishwasher, Miele dishwasher, or browse all error codes.
Before you book in Fairfax Station, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
We also provide dishwasher repair in Fairfax City, VA, and serve homeowners in Annandale, VA, Springfield, VA, Vienna, VA and Lorton, VA.
This location is part of our dishwasher repair coverage across the DC metro area — see all appliance services in Fairfax Station, VA.
Neighborhoods we regularly cover in Fairfax Station, VA: Burke Centre, Crosspointe and South Run.
We're based in Alexandria, about 15 miles from Fairfax Station. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many dishwasher repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Clogged filters and drain pumps sit at the lower end; circulation pumps, heaters and control boards climb from there. Diagnosis comes first and the exact quote before any work - and where hard water is the real culprit, we tell you rather than replacing parts that were never the problem. The diagnostic visit is $75 for a single appliance or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Typical price ranges by appliance are in our appliance repair cost guide.
Common calls include dishwasher not draining, dishwasher leaking, dishes not clean, bad smell, cycle not finishing and door latch issues. The exact cause is confirmed during diagnosis.
Water has collected in the base pan and tripped the float switch. The cause is usually a leaking pump, hose or door seal, or too many suds from using the wrong soap. The code clears once the base dries, but we need to find the leak or it will come back.
It can. Sediment from a well clogs the inlet valve screen and slows the fill, and hard or iron-rich water leaves film and stains. A slow fill can set off error codes even when nothing is broken. Mention the well when you book so we check the screen first.
Safe first steps: clean the filter at the tub floor, make sure the spray arms spin freely, and confirm the door latches firmly. Water, electricity and pumps live close together in a dishwasher, so anything past those checks belongs to a technician.