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Error code reference

GE Dishwasher Error Codes: What They Mean and What to Do

When your GE dishwasher shows a code, it is pointing at the part of the cycle that failed. This page lists the 18 codes we could confirm in GE's own owner's manuals and support articles: what each one means, the checks that are safe to do yourself, and the point where a technician should take over.

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At a glance

GE dishwasher codes and what to do

Covers US GE and GE Profile built-in dishwashers (the 999 reset also covers Monogram ZDT165 models). Models with a numeric display can show the C-codes and messages below; many current models without one signal faults only with a flashing Start light or, on newer Profile models, a red Smart Assist light, so not every code appears on every model.

Codes appear in the display window, sometimes with beeping. GE says switching off the dishwasher's breaker for 1-2 minutes can clear a code; if it returns after that reset, the dishwasher needs service.

CodeMeaningWhat to do
1HDelay Start countdown: hours until the cycle beginsUsually a quick fix
C1Drain took longer than 2 minutesCheck, then call if it returns
C2Total drain time ran over 7 minutesCheck, then call if it returns
C3Dishwasher is not draining the tubCheck, then call if it returns
C4Filled twice after power loss, or float stuck/drain cloggedCheck, then call if it returns
C5Drain finished faster than expectedCheck, then call if it returns
C6Incoming water is colder than 120°FUsually a quick fix
C7Water temperature sensor circuit is not workingNeeds a technician
C8Detergent dispenser door is blocked from openingUsually a quick fix
PFPower was interruptedUsually a quick fix
Cup OpenDetergent cup is not latchedUsually a quick fix
FTDWater was not pumped out at the end of the cycleCheck, then call if it returns
LEAK DETECTEDLeak sensor found water; the cycle is cancelledStop using it
999Control needs a reset; on Floor Protect models, a leakCheck, then call if it returns
H2ONot enough water entering the dishwasherCheck, then call if it returns
PrSWater pressure sensor is sending a bad signalNeeds a technician
Start light flashingDoor opened or cycle interrupted; a repeating pattern means a faultCheck, then call if it returns
Smart Assist lightRed: possible problem found. Yellow: app notification waitingCheck, then call if it returns

Safety first. Switch the appliance off at its power button and unplug it or turn off the breaker before you clean a filter or check a hose. If you smell gas, leave the home and call your gas utility from outside. If there is a burning smell, smoke, sparking or water near wiring, stop using it and keep it off until it has been checked.

Code by code

What each GE dishwasher code means

1H: Delay Start countdown: hours until the cycle begins

Usually a quick fix

Also shown as or same meaning as: 2H-24H (any number followed by H)

Common causes

  • Delay Start selected

What you can safely check

  • Wait for the countdown, or cancel Delay Start to run now

Call a technician if: It reaches zero but the cycle never starts

Source: [1]

C1: Drain took longer than 2 minutes

Check, then call if it returns

Common causes

  • Clogged air gap
  • Kinked or blocked drain hose
  • Food waste in the garbage disposer

What you can safely check

  • Run the garbage disposer to clear the shared drain line
  • Clean the air gap cap on the sink, if you have one
  • Check the drain hose under the sink is not kinked
  • Clean the removable filter at the tub bottom if your model has one

Call a technician if: Code returns after the drain checks

Source: [1]

C2: Total drain time ran over 7 minutes

Check, then call if it returns

Common causes

  • Partly blocked drain path
  • Kinked drain hose or clogged air gap

What you can safely check

  • Press Reset to stop the beeping
  • Do the C1 checks: disposer, air gap and drain hose kinks

Call a technician if: C2 comes back on the next cycle

Source: [1]

C3: Dishwasher is not draining the tub

Check, then call if it returns

Common causes

  • Blocked drain hose, air gap or disposer
  • Drain pump fault

What you can safely check

  • Switch off the dishwasher's breaker for 30 seconds, then back on
  • Press Reset/Cancel and run a short cycle
  • Check the disposer, air gap and drain hose for blockages

Call a technician if: Water still sits in the tub after the reset

Source: [1]

C4: Filled twice after power loss, or float stuck/drain clogged

Check, then call if it returns

Common causes

  • Power interruption during fill
  • Float stuck or failed
  • Clogged drain or sump

What you can safely check

  • Press Start, then Cancel/Reset
  • Gently tap the float cover (small dome) at the front-left of the tub floor
  • Clear food debris from the sump and filter area at the tub bottom

Call a technician if: Code returns after freeing the float and clearing debris

Source: [1]

C5: Drain finished faster than expected

Check, then call if it returns

Common causes

  • Water supply valve turned off
  • Float stuck in the up position

What you can safely check

  • Make sure the hot water valve under the sink is fully open
  • Gently tap the float cover to free it
  • Run the cycle again

Call a technician if: C5 repeats with the water supply on

Source: [1]

C6: Incoming water is colder than 120°F

Usually a quick fix

Common causes

  • Water heater set too low
  • Long pipe run from the water heater
  • Hot water being used elsewhere

What you can safely check

  • Run the kitchen hot tap until hot before starting
  • Set the water heater to about 120°F
  • Avoid showers or laundry while the dishwasher fills
  • Choose a longer or heavier cycle

Call a technician if: Code continues with hot water confirmed at the kitchen tap

Source: [1]

C7: Water temperature sensor circuit is not working

Needs a technician

Common causes

  • Temperature sensor or wiring fault

What you can safely check

  • Switch off the dishwasher's breaker for 1-2 minutes, then restore power

Call a technician if: Code returns after a power reset

Source: [1]

C8: Detergent dispenser door is blocked from opening

Usually a quick fix

Common causes

  • Tall dish, pan or utensil blocking the dispenser

What you can safely check

  • Move any item blocking the detergent cup
  • Close the door and wait 30 seconds

Call a technician if: Nothing is blocking the cup but the code returns

Source: [1]

PF: Power was interrupted

Usually a quick fix

Common causes

  • Power outage or tripped breaker during a cycle

What you can safely check

  • Select a cycle and press Start again

Call a technician if: PF keeps appearing without any known outage

Source: [1]

Cup Open: Detergent cup is not latched

Usually a quick fix

Common causes

  • Cup left open or not fully latched

What you can safely check

  • Add detergent and latch the cup closed
  • To run without detergent, press Start again without opening the door

Call a technician if: Cup is latched but the message stays

Source: [1]

FTD: Water was not pumped out at the end of the cycle

Check, then call if it returns

Also shown as or same meaning as: F56

Common causes

  • Kinked or blocked drain hose
  • Clogged air gap or disposer

What you can safely check

  • Run the garbage disposer to clear the shared drain line
  • Clean the air gap cap on the sink, if you have one
  • Check the drain hose under the sink is not kinked
  • Clean the removable filter at the tub bottom if your model has one

Call a technician if: Code returns after the drain checks

Source: [1]

LEAK DETECTED: Leak sensor found water; the cycle is cancelled

Stop using it

Applies to: Models with leak detection

Common causes

  • Leaking hose, seal or connection

What you can safely check

  • Turn off the dishwasher
  • Close the hot water valve under the sink
  • Wipe up water and do not run it again until serviced

Call a technician if: Always: book service

Source: [1], [2]

999: Control needs a reset; on Floor Protect models, a leak

Check, then call if it returns

Applies to: Reset meaning: GDT225, PDT145, ZDT165 models; leak meaning: Floor Protect models

Common causes

  • Control glitch (reset models)
  • Leak detected (Floor Protect models)

What you can safely check

  • Floor Protect models: treat as a leak, turn off and call service
  • Other models: hold Cycle Select and Start together for 5 seconds
  • Then press any pad to finish the reset

Call a technician if: 999 returns after the reset, or on any Floor Protect model

Source: [1], [3]

H2O: Not enough water entering the dishwasher

Check, then call if it returns

Common causes

  • Hot water valve under the sink closed or partly closed
  • Kinked inlet line
  • New install or recent plumbing work
  • Dishwasher not level

What you can safely check

  • Open the hot water valve under the sink fully
  • Check the water line under the sink is not kinked
  • Select another cycle, then your cycle again, to clear the code
  • If it only happens on 1-Hour Wash, use other cycles and book service

Call a technician if: Code returns with the valve fully open and the dishwasher level

Source: [1], [4]

PrS: Water pressure sensor is sending a bad signal

Needs a technician

Common causes

  • Pressure sensor or wiring harness fault

What you can safely check

  • Switch off the dishwasher's breaker for 1-2 minutes, then restore power

Call a technician if: Code returns after a power reset

Source: [1]

Start light flashing: Door opened or cycle interrupted; a repeating pattern means a fault

Check, then call if it returns

Applies to: Models without a numeric display (e.g., GD*450-670 series)

Common causes

  • Door opened mid-cycle
  • Cycle interrupted
  • Internal fault (flashes in a set sequence)

What you can safely check

  • Press Start once and close the door within 4 seconds
  • If it flashes in a repeating sequence, book service

Call a technician if: Light flashes in a sequence and the dishwasher will not restart

Source: [2], [5]

Smart Assist light: Red: possible problem found. Yellow: app notification waiting

Check, then call if it returns

Also shown as or same meaning as: Smart Assist red, Smart Assist yellow

Applies to: Newer GE and GE Profile models (GD*640-670, PD*705-795 series)

Common causes

  • Fault detected by the dishwasher (red)
  • Maintenance or info notice (yellow)

What you can safely check

  • Open the SmartHQ app to see the issue and suggested steps
  • Check the display for a code and look it up on this page

Call a technician if: Light stays red after following the app's steps

Source: [2]

Still showing the code?

When to call a technician

If a code comes back after the safe checks, or the table says it needs a technician, the fault is usually a sensor, valve, pump, motor or control board, and diagnosing it means opening the dishwasher. Our technicians repair GE appliances across Washington, DC, Northern Virginia and Maryland, seven days a week until 10 PM. Tell us the code when you book and we bring the parts that code usually points to.

Book GE dishwasher repair $75 diagnostic, credited toward the repair.

Sources

Where these meanings come from

Every code on this page was checked against GE's own documentation: owner's manuals, use and care guides, support articles or GE technical sheets. Codes we could only find on third-party sites are left out. Meanings are paraphrased; your model's manual is the final word.

  1. Dishwasher - Error, Fault or Function Codes (support article) — GE Appliances. products.geappliances.com
  2. Dishwasher Owner's Manual, pub. 49-4000283 Rev 8 (GD*640-670, PD*705-795 series) — GE Appliances. images.salsify.com
  3. Dishwasher - 999 Error Code Appears in Display (support article) — GE Appliances. products.geappliances.com
  4. Dishwasher - H20 in Display (support article) — GE Appliances. products.geappliances.com
  5. Dishwasher Owner's Manual, pub. 49-4000218 Rev 5 (GD*450-635, HD*310-330 series) — GE Appliances. images.salsify.com

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