E15Leak protection tripped: water detected in the base
Stop using itCommon causes
- Leak from a hose, seal or internal part
- Suds overflow from non-dishwasher detergent
What you can safely check
- Close the water supply valve to the dishwasher (usually under the sink)
- Turn the dishwasher off and check the floor for water
- Use only automatic-dishwasher detergent
Call a technician if: Always: shut off the water first, then book service
Source: [1], [2]
E3100Water-protection system tripped: water detected in the base
Stop using itAlso shown as or same meaning as: E31-00, E:31-00
Applies to: Newer models with four-digit codes
Common causes
- Leak from a hose, seal or internal part
What you can safely check
- Close the water supply valve to the dishwasher (usually under the sink)
- Turn the dishwasher off and check the floor for water
Call a technician if: Always: shut off the water first, then book service
Source: [1], [3]
E3000Water inflow/flow-meter fault, or water protection tripped (model-dependent)
Stop using itAlso shown as or same meaning as: E30-00, E:30-00
Applies to: Thermador's web list: flow meter or water inflow fault. DWHD660E-family manual: water protection system activated
Common causes
- Flow meter or inlet fault
- Water detected in the base (newer E-family models)
What you can safely check
- Close the water supply valve to the dishwasher (usually under the sink)
- Check under and around the dishwasher for water
Call a technician if: Code appears at all: Thermador routes this code to service
Source: [1], [3]
E14Flow meter fault or water not flowing in properly
Check, then call if it returnsCommon causes
- Flow meter failure
- Restricted water supply
What you can safely check
- Make sure the water supply valve (usually under the sink) is fully open
- Check the water inlet hose is not kinked, crushed or damaged
- Restart the cycle once
Call a technician if: Code returns with water supply confirmed on
Source: [1], [4]
E16Problem with water filling the dishwasher
Check, then call if it returnsCommon causes
- Kinked or damaged inlet hose
- Water supply valve not fully open
What you can safely check
- Check the water inlet hose is not kinked, crushed or damaged
- Make sure the water supply valve (usually under the sink) is fully open
Call a technician if: Code returns with the supply on and the hose clear
Source: [1], [5]
E17Problem with water filling the dishwasher
Check, then call if it returnsCommon causes
- Kinked or damaged inlet hose
- Water supply valve not fully open
What you can safely check
- Check the water inlet hose is not kinked, crushed or damaged
- Make sure the water supply valve (usually under the sink) is fully open
Call a technician if: Code returns with the supply on and the hose clear
Source: [1], [5]
E18Water level too low or water not pumping correctly
Check, then call if it returnsCommon causes
- Supply valve partly closed
- Kinked inlet hose
- Low household water flow
What you can safely check
- Make sure the water supply valve (usually under the sink) is fully open
- Check the water inlet hose is not kinked, crushed or damaged
- Thermador specifies at least 10 L/min (about 2.6 gal/min) water flow
Call a technician if: Code returns with good water flow and a clear hose
Source: [1], [6]
E3200Water supply problem; supply valve may be closed
Check, then call if it returnsAlso shown as or same meaning as: E32-00, E:32-00
Applies to: Newer models with four-digit codes
Common causes
- Water supply valve closed
- Kinked inlet hose
What you can safely check
- Open the water supply valve fully
- Cancel the cycle, then start it again
- Check the water inlet hose is not kinked, crushed or damaged
Call a technician if: Code returns with the valve open
Source: [1], [3]
E3300Water inflow or filling-system problem
Check, then call if it returnsApplies to: Newer models with four-digit codes
Common causes
- Kinked inlet hose
- Water supply valve not fully open
- Inlet component fault
What you can safely check
- Check the water inlet hose is not kinked, crushed or damaged
- Make sure the water supply valve (usually under the sink) is fully open
Call a technician if: Code returns with the supply on and the hose clear
Source: [1]
E3400Inflow problem: hose kinked, valve clogged, or water keeps running
Check, then call if it returnsAlso shown as or same meaning as: E34-00, E:34-00
Applies to: Newer models with four-digit codes
Common causes
- Kinked or blocked inlet hose
- Supply valve jammed or clogged
- Water continuously running in
What you can safely check
- Check the water inlet hose is not kinked, crushed or damaged
- Make sure the water supply valve (usually under the sink) is fully open
- If water keeps flowing in, close the supply valve and call
Call a technician if: Water keeps running in, or code returns after checks
Source: [1], [3]
E22Filter blocked; water is not draining well
Usually a quick fixAlso shown as or same meaning as: E-22
Common causes
- Clogged filter
- Debris in the drain pump
- Kinked drain hose or clogged air gap
What you can safely check
- Remove the filter, wash it with mild soap and a soft brush, then refit
- Check the drain hose under the sink for kinks
- Clear debris from the countertop air gap (if fitted) and run the disposer
- With power off, check the drain pump area under the filter as your manual shows
Call a technician if: Code returns after cleaning the filter and checking the drain path
Source: [1], [7], [8]
E24Dishwasher is not draining properly
Usually a quick fixAlso shown as or same meaning as: E-24
Common causes
- Clogged filter
- Kinked drain hose or clogged air gap
- Disposer drain plug not removed after install
- Loose drain pump cover
What you can safely check
- Remove the filter, wash it with mild soap and a soft brush, then refit
- Check the drain hose under the sink for kinks and confirm it has a high loop
- New disposer? Have the installer confirm its drain plug was knocked out
- Make sure the drain pump cover is clicked fully into place
Call a technician if: Still not draining after these checks
Source: [1], [9], [10]
E25Drain pump blocked, or pump cover loose or missing
Usually a quick fixAlso shown as or same meaning as: E-25
Common causes
- Food debris or a foreign object in the drain pump
- Pump cover not clicked in
- Clogged filter
What you can safely check
- Switch off power, remove the racks and filter, sponge out standing water
- With power off, check the drain pump area under the filter as your manual shows
- Take care: debris in the pump area can be sharp
- Make sure the drain pump cover is clicked fully into place, then refit the filter
Call a technician if: Code returns after the pump area is cleared
Source: [1], [8], [11]
E6102Drain pump cover loose or pump blocked
Usually a quick fixAlso shown as or same meaning as: E61-02, E:61-02
Applies to: Newer models with four-digit codes
Common causes
- Pump cover not clicked in
- Foreign object in the drain pump
What you can safely check
- Make sure the drain pump cover is clicked fully into place
- With power off, check the drain pump area under the filter as your manual shows
- Take care: debris in the pump area can be sharp
Call a technician if: Code returns after the pump area is cleared
Source: [1], [3]
E6103Drain blocked: disposer plug in place or drain hose kinked
Usually a quick fixAlso shown as or same meaning as: E61-03, E:61-03
Applies to: Newer models with four-digit codes
Common causes
- Disposer drain plug not removed after install
- Kinked drain hose
What you can safely check
- Check the drain hose under the sink for kinks
- New disposer? Have the installer confirm its drain plug was knocked out
- Remove the filter, wash it with mild soap and a soft brush, then refit
Call a technician if: Code returns with a clear, unkinked drain hose
Source: [1], [3]
E6160Drain-hose loop/backflow problem, or Zone Control spray-arm fault (model-dependent)
Check, then call if it returnsAlso shown as or same meaning as: E61-60, E:61-60
Applies to: DWHD660E-family manual: high loop missing or debris in drain hose. Thermador's web list: Zone Control lower spray arm reference position not found
Common causes
- Drain hose missing its high loop
- Debris flushed back into the drain hose
- Zone Control lower spray arm not finding position
What you can safely check
- Make sure the drain hose has a high loop 20-50 in. above the floor
- Check that dishes are not blocking the lower spray arm
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after these checks
Source: [1], [3], [10]
E23Drain pump blocked, clogged or faulty
Check, then call if it returnsCommon causes
- Debris in the drain pump
- Drain pump failure
What you can safely check
- Remove the filter, wash it with mild soap and a soft brush, then refit
- Check the drain hose under the sink for kinks
Call a technician if: Code persists; Thermador routes this code to service
Source: [1], [4]
E6101Drain pump problem
Needs a technicianApplies to: Newer models with four-digit codes
What you can safely check
- Remove the filter, wash it with mild soap and a soft brush, then refit
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the reset
Source: [1]
E9240Software update installing, or drain problem (model-dependent)
Check, then call if it returnsAlso shown as or same meaning as: E92-40, E:92-40
Applies to: DWHD660E-family manual: software update possibly installing. Thermador's web list: same remedies as E22/E24/E25
Common causes
- Software update in progress (newer E-family models)
- Blocked filter or drain path
What you can safely check
- Wait about 30 minutes in case an update is installing
- Then hold the main power button about 4 seconds to reset
- If it returns, clean the filter and check the drain hose
Call a technician if: Code returns after reset and drain checks
Source: [1], [3]
E9210Wash circulation problem: low voltage, blocked spray arm or filters
Check, then call if it returnsAlso shown as or same meaning as: E92-10, E:92-10
Applies to: Confirmed in the DWHD660E-family manual only
Common causes
- Low household voltage
- Lower spray arm blocked or not seated
- Dirty or blocked filters
What you can safely check
- Make sure dishes do not stop the lower spray arm turning
- Check the lower spray arm is fitted correctly
- Remove the filter, wash it with mild soap and a soft brush, then refit
Call a technician if: Code returns; an electrician may need to check supply voltage
Source: [3]
E27Household supply voltage is too low
Check, then call if it returnsCommon causes
- Low or unstable house voltage
What you can safely check
- Have an electrician check the voltage on the dishwasher's circuit
Call a technician if: Voltage checks out but the code returns
Source: [1]
E9001Low house supply voltage, or general technical fault (model-dependent)
Check, then call if it returnsAlso shown as or same meaning as: E90-01, E:90-01
Applies to: Thermador's web list: house supply voltage too low. DWHD660E-family manual: technical error, contact service
Common causes
- Low house voltage
- Internal electronics fault (newer E-family models)
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
- If it returns, have an electrician check the circuit voltage
Call a technician if: Code returns with normal house voltage
Source: [1], [3]
E12Limescale buildup in the heat pump
Usually a quick fixWhat you can safely check
- Run a dishwasher descaler as directed on its label
- Keep softener salt filled if your model has a water softener
Call a technician if: Code returns after descaling
Source: [1], [12]
E2060Limescale buildup on the heater/heat pump
Usually a quick fixAlso shown as or same meaning as: E20-60, E:20-60
Applies to: Newer models with four-digit codes
What you can safely check
- Run a dishwasher descaler as directed on its label
- Keep softener salt filled if your model has a water softener
Call a technician if: Code returns after descaling
Source: [1], [3]
E2130Crystal Dry vent blocked by dishes, or its fan defective (model-dependent)
Check, then call if it returnsAlso shown as or same meaning as: E21-30, E:21-30
Applies to: DWHD660E-family manual: zeolite intake covered by dishware. Thermador's web list: Crystal Dry fan motor defective
Common causes
- Dishes covering the Crystal Dry (zeolite) intake
- Crystal Dry fan motor fault
What you can safely check
- Rearrange dishes so the Crystal Dry intake opening is clear
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns with the intake clear
Source: [1], [3]
E2120Crystal Dry (zeolite) heater fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Crystal Dry heater or circuit fault
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E04Self-test found faulty heater electronics
Needs a technicianWhat you can safely check
- Turn the dishwasher off and note the code
Call a technician if: Code appears: Thermador routes this code to service
Source: [1]
E0105Self-test found faulty heater electronics
Needs a technicianApplies to: Newer models with four-digit codes
What you can safely check
- Turn the dishwasher off and note the code
Call a technician if: Code appears: Thermador routes this code to service
Source: [1]
E0100Heat pump motor circuit fault on the main control board
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E0103Main control board relay fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E0107Main control board relay fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E0106Wash-arm diverter circuit fault on the main control board
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E0110Electronics communication fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control electronics fault
What you can safely check
- Turn the dishwasher off and note the code
Call a technician if: Code appears: Thermador routes this code to service
Source: [1]
E2030Heat pump internal heater fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E6001Heat pump internal heater fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E6002Heat pump is blocked
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E6900Detergent dispenser circuit fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Control or component failure
What you can safely check
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
E8000Door sensor circuit fault
Needs a technicianApplies to: Newer models with four-digit codes
Common causes
- Door sensor or wiring fault
What you can safely check
- Close the door firmly until it latches
- Switch off at the circuit breaker for 30 seconds, then restart
Call a technician if: Code returns after the power reset
Source: [1]
UPSoftware was updated; not an error
Usually a quick fixCommon causes
- Home Connect software update finished
What you can safely check
- Press any cycle button to clear the display
Call a technician if: Not needed
Source: [1]