A Samsung refrigerator had a freezer that would not freeze.
What our technicians usually find: a failed evaporator fan, a defrost fault, a worn door seal or dirty condenser coils.
Fairfax Station, VA
Freezer Repair in Fairfax Station, VA
Chest freezer warming up in the garage, upright freezer frosting over, or a kitchen freezer that won't freeze? We repair every kind of freezer in Fairfax Station and quote before we start.
Appliance Surgeon offers same-day and next-day visits to Fairfax Station homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
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Freezer Repair
Schedule service in Fairfax Station
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
Fairfax Station notes
Garage and basement freezers in Fairfax Station
With more space to work with, plenty of Fairfax Station households run a chest or upright freezer in the garage or basement on top of the one in the kitchen. When one of those fails, the first job is saving the food, so keep the lid shut and resist opening it to check.
Garage location matters. Freezers rated for garage use handle heat and cold; many standard models don't. One that struggles every July, or stops running in a January cold snap, may be reacting to the room rather than failing. The technician compares the room temperature with the cabinet temperature before deciding which it is.
Chest freezers are simpler machines. If one is silent and warm, the start relay, the thermostat or the outlet are early suspects, and garage outlets are often on a GFCI that may have tripped. If it hums and stays warm, it could be a sealed-system problem, and we'll tell you plainly whether that's worth repairing on your unit. Frost-free uprights add an evaporator fan and a defrost system, so frost on the back panel or a fan that has gone quiet points there.
A Burke request listed on this page is a typical kitchen-freezer case: a Samsung refrigerator whose freezer wouldn't freeze. The usual culprits there are the evaporator fan, the defrost system, a door seal that has worn out or condenser coils caked with dust, and the price depends on which one it turns out to be.
Repair usually makes sense when the fault is a relay, thermostat, fan, gasket or defrost part. A sealed-system leak on an older chest freezer in a Fairfax Station garage is different, because the repair can come close to the price of a new unit. Our appliance repair cost guide lists typical ranges so you can judge the quote.
Before the visit, find the model label. On a chest freezer it is usually on the back or one end of the cabinet, sometimes under the lid rim, and on an upright it is often on an inside side wall. Clear a path to the unit. If the freezer is out in a detached garage, or in a basement you enter from outside, tell the office so the technician heads there first on the Fairfax Station visit.
Updated November 2026.
In Fairfax Station
Freezer repairs and requests in Fairfax Station
From our technicians’ service log and online repair requests; customer details are kept private. A request shows what the customer reported; the technician confirms the cause on site before quoting.
Local requests
Freezer repair requests in the Fairfax Station area
A Samsung refrigerator had a freezer that would not freeze.
What our technicians usually find: a failed evaporator fan, a defrost fault, a worn door seal or dirty condenser coils.
Company data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
Repair details
Before the technician arrives
The checklist our technicians follow on every visit is on the Freezer Repair page.
Before the visit:
Avoid repeated resets, note whether food has softened and clear access around the freezer cabinet.
Seeing an error code on the display? Look it up: Samsung refrigerator, Sub-Zero refrigerator, or browse all error codes.
Helpful guides
Freezer Repair guides from our technicians
Before you book in Fairfax Station, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
More services in Fairfax Station, VA
Other appliance repairs in Fairfax Station, VA
Every appliance we repair in Fairfax Station is on one page: appliance repair in Fairfax Station, VA. You can also go straight to refrigerator repair, washer repair, dryer repair, dishwasher repair, oven repair, stove and range repair, cooktop repair, microwave repair, range hood repair, wine cooler repair or HVAC repair, all in Fairfax Station.
Nearby coverage
Where else do we repair freezers near Fairfax Station?
We also provide freezer repair in Fairfax City, VA, freezer repair in Annandale, VA, freezer repair in Springfield, VA, freezer repair in Vienna, VA and freezer repair in Lorton, VA.
This location is part of our freezer repair coverage across the DC metro area. See all appliance repair services in Fairfax Station, VA.
Neighborhoods we regularly cover in Fairfax Station, VA: Burke Centre, Crosspointe and South Run.
Frequently asked questions
Freezer Repair in Fairfax Station, VA FAQ
Can someone come fix my freezer today in Fairfax Station?
We're based in Alexandria, about 15 miles from Fairfax Station. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many freezer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
How much does it cost to fix a freezer in Fairfax Station?
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Defrost components, fans and gaskets are the frequent, affordable repairs; sealed-system faults cost more and get an honest verdict. Diagnosis first, quote before work - and because frozen stock is on the clock, freezer calls in Fairfax Station, VA are eligible for same-day priority. Typical price ranges by appliance are in our appliance repair cost guide.
What freezer problems do you fix in Fairfax Station?
Online freezer repair requests from the Fairfax Station area have been for a freezer not staying cold. Common calls include freezer not freezing, frost buildup, ice maker issues, temperature swings, door gasket leaks and fan noise. The exact cause is confirmed during diagnosis.
My chest freezer in the garage stopped. How long do I have?
USDA guidance is about 48 hours for a full freezer with the lid kept closed, and about 24 hours if it's half full. Don't keep opening it to check. Book a visit, and if there's room, move the most expensive items into the kitchen freezer.
My chest freezer has a thick ring of ice around the lid. Is that a problem?
It usually means the lid gasket isn't sealing, so damp air gets in and freezes. Check the gasket for tears or flattened spots and make sure the lid closes flat. A gasket is an inexpensive part, and defrosting the freezer once it's fixed lets it run normally again.
Should I try to fix the freezer myself first?
Worth checking yourself: the temperature setting, a door seal that may have a gap, and any frost blocking the interior vents. Defrost components and sealed-system parts are technician territory - chipping at ice with tools is how liners and refrigerant lines get punctured.
My garage freezer runs nonstop in summer. Is it failing?
Not always. In a Fairfax Station garage that reaches the 90s, a standard freezer has to run much longer to hold temperature, and dusty condenser coils make that worse. Clean the coils and leave a few inches of space around the cabinet. If it still runs constantly and the food softens, a weak fan, a leaking gasket or a sealed-system fault is likely, and that needs a diagnosis.
A storm knocked the power out and my freezer hasn't come back on. What should I check?
Check the breaker first, and in a garage, any GFCI outlet, since those often trip when the power drops. Some freezers wait several minutes before the compressor restarts, so give it time. If it is still silent after that, a start relay or the control may have failed. Keep the lid shut, and mention the storm when you book so the technician checks those parts first.