A Samsung refrigerator had a freezer that would not freeze.
What our technicians usually find: a failed evaporator fan, a defrost fault, a worn door seal or dirty condenser coils.
Chest freezer warming up in the garage, upright freezer frosting over, or a kitchen freezer that won't freeze? We repair every kind of freezer in Fairfax Station and quote before we start.
Appliance Surgeon offers same-day and next-day visits to Fairfax Station homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
Schedule service in Fairfax Station
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
With more space to work with, plenty of Fairfax Station households run a standalone freezer in the garage or basement on top of the one in the kitchen. When one of those fails, the first job is saving the food, so keep the lid shut.
Garage location matters. Freezers rated for garage use handle heat and cold; many standard models don't. One that struggles every July, or stops running in a January cold snap, may be reacting to the room rather than failing.
A Burke request listed on this page is a typical kitchen-freezer case: a Samsung refrigerator whose freezer wouldn't freeze. The usual causes are a failed evaporator fan, a defrost fault, a worn door seal or dirty condenser coils, and the price depends on which one it turns out to be.
Chest freezers are simpler machines. If one is silent and warm, the start relay, the thermostat or the outlet are early suspects. If it hums and stays warm, it could be a sealed-system problem, and we'll tell you plainly whether that's worth repairing on your unit.
A Samsung refrigerator had a freezer that would not freeze.
What our technicians usually find: a failed evaporator fan, a defrost fault, a worn door seal or dirty condenser coils.
Company data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
The checklist our technicians follow on every visit is on the Freezer Repair page.

Seeing an error code on the display? Look it up: Samsung refrigerator, Sub-Zero refrigerator, or browse all error codes.
Before you book in Fairfax Station, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
Refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, cooktops, microwaves, range hoods, wine coolers and HVAC systems, all in Fairfax Station, VA; pick the one you need.
We also provide freezer repair in Fairfax City, VA, freezer repair in Annandale, VA, freezer repair in Springfield, VA, freezer repair in Vienna, VA and freezer repair in Lorton, VA.
This location is part of our freezer repair coverage across the DC metro area. See all appliance repair services in Fairfax Station, VA.
Neighborhoods we regularly cover in Fairfax Station, VA: Burke Centre, Crosspointe and South Run.
We're based in Alexandria, about 15 miles from Fairfax Station. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many freezer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Defrost components, fans and gaskets are the frequent, affordable repairs; sealed-system faults cost more and get an honest verdict. Diagnosis first, quote before work - and because frozen stock is on the clock, freezer calls in Fairfax Station, VA are eligible for same-day priority. Typical price ranges by appliance are in our appliance repair cost guide.
Online freezer repair requests from the Fairfax Station area have been for a freezer not staying cold. Common calls include freezer not freezing, frost buildup, ice maker issues, temperature swings, door gasket leaks and fan noise. The exact cause is confirmed during diagnosis.
USDA guidance is about 48 hours for a full freezer with the lid kept closed, and about 24 hours if it's half full. Don't keep opening it to check. Book a visit, and if there's room, move the most expensive items into the kitchen freezer.
It usually means the lid gasket isn't sealing, so damp air gets in and freezes. Check the gasket for tears or flattened spots and make sure the lid closes flat. A gasket is an inexpensive part, and defrosting the freezer once it's fixed lets it run normally again.
Worth checking yourself: the temperature setting, a door seal that may have a gap, and any frost blocking the interior vents. Defrost components and sealed-system parts are technician territory - chipping at ice with tools is how liners and refrigerant lines get punctured.