A Sub-Zero refrigerator was building frost and ice in one corner of the freezer near the door.
What our technicians usually find: a leaking door seal or a defrost system fault.
Frost near the door usually means a seal problem, and a freezer that won't hold 0°F usually means an airflow one. We fix both in Arlington apartments and houses and quote before any parts go in.
Appliance Surgeon offers same-day and next-day visits to Arlington homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
Schedule service in Arlington
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
Two Arlington requests listed on this page give a good picture of freezer trouble here. A Sub-Zero in Rosslyn was building frost and ice in one corner near the door, and an LG in Shirlington couldn't hold freezer temperature.
Frost that gathers in one spot near the door is usually room air getting in. A gasket that has flattened, torn or pulled out of its channel lets humid air slip past, and it freezes on the nearest cold surface. On a built-in like a Sub-Zero, door alignment matters too, because a door that sags a few millimeters won't seal on one side.
A freezer that can't hold temperature with no obvious frost is a different problem. The evaporator fan, the defrost system, the condenser fan or coils packed with dust are the usual suspects. In apartment kitchens where the fridge sits inside cabinetry, the coils and the front grille are easy to forget.
If the kitchen freezer is the only one you have, as in most apartments, pack the most expensive items into a cooler with ice and leave the door shut until we arrive.
A Sub-Zero refrigerator was building frost and ice in one corner of the freezer near the door.
What our technicians usually find: a leaking door seal or a defrost system fault.
An LG refrigerator was not holding freezer temperature.
What our technicians usually find: a failed evaporator fan, a defrost fault, a worn door seal or dirty condenser coils.
Company data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
The checklist our technicians follow on every visit is on the Freezer Repair page.

Seeing an error code on the display? Look it up: Samsung refrigerator, Sub-Zero refrigerator, or browse all error codes.
Before you book in Arlington, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
Refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, cooktops, microwaves, range hoods, wine coolers and HVAC systems, all in Arlington, VA; pick the one you need.
We also provide freezer repair in Falls Church, VA, freezer repair in Washington, DC, freezer repair in McLean, VA, freezer repair in Annandale, VA and freezer repair in Alexandria, VA.
This location is part of our freezer repair coverage across the DC metro area. See all appliance repair services in Arlington, VA.
Neighborhoods we regularly cover in Arlington, VA: Clarendon, Ballston and Rosslyn.
We're based in Alexandria, about 6 miles from Arlington. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many freezer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Defrost components, fans and gaskets are the frequent, affordable repairs; sealed-system faults cost more and get an honest verdict. Diagnosis first, quote before work - and because frozen stock is on the clock, freezer calls in Arlington, VA are eligible for same-day priority. Typical price ranges by appliance are in our appliance repair cost guide.
Online freezer repair requests from Arlington have been for a freezer not staying cold and frost buildup. Common calls include freezer not freezing, frost buildup, ice maker issues, temperature swings, door gasket leaks and fan noise. The exact cause is confirmed during diagnosis.
Very likely. Frost near the door usually means the gasket isn't sealing there. Close the door on a dollar bill and pull: if it slides out with no drag, that part of the seal is weak. A torn gasket needs replacing, and on built-ins the door may also need adjusting.
The FDA recommends 0°F. An inexpensive appliance thermometer in the middle of the freezer shows where yours really sits. If it stays in the teens or higher for a day, book a visit.
Worth checking yourself: the temperature setting, a door seal that may have a gap, and any frost blocking the interior vents. Defrost components and sealed-system parts are technician territory - chipping at ice with tools is how liners and refrigerant lines get punctured.