A JennAir cooktop had a downdraft vent stuck in the lowered position.
Repair: Replaced the vent gear motor and the actuator switch.
Downdraft stuck, burner won't light, or an induction zone that shuts off? We repair gas, electric and induction cooktops in McLean, including downdraft models, and give you the price first.
Schedule service in McLean
Monday - Friday: 8 AM to 10 PM
Saturday: 8 AM to 10 PM
Sunday: 10 AM to 10 PM
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
One McLean job further down this page was a JennAir cooktop with a downdraft vent stuck in the lowered position. The fix was a new vent gear motor and actuator switch. Downdraft vents rise from behind the cooktop when you switch them on, which is why they're popular on islands where a hood would block the view. The motors and switches that move them are wear parts.
Big gas cooktops, 36 and 48 inches wide, are common in McLean's larger kitchens. With five or six burners there are more igniters and switches to age. If one burner won't light, clean and dry it first. If several start failing at once, a shared spark module may be the cause.
Induction cooktops need cool air from below. An island drawer packed right up under the cooktop can block the vent and cause overheating shutoffs. Clear the space and test with a flat, magnetic pan.
Parts for premium cooktops are often brand-specific, so the brand and model number help us bring the right ones.
A JennAir cooktop had a downdraft vent stuck in the lowered position.
Repair: Replaced the vent gear motor and the actuator switch.
From our technicians’ service log; customer details are kept private.
The checklist our technicians follow on every visit is on the Cooktop Repair page.

Seeing an error code on the display? Look it up: Whirlpool range & oven, GE oven & range, Frigidaire oven & range, Wolf range, Wolf wall oven, Wolf steam oven, Thermador oven, or browse all error codes.
Before you book in McLean, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
We also provide cooktop repair in Tysons, VA, and serve homeowners in Falls Church, VA, Vienna, VA, Arlington, VA and Bethesda, MD.
This location is part of our cooktop repair coverage across the DC metro area — see all appliance services in McLean, VA.
Neighborhoods we regularly cover in McLean, VA: Langley, Chesterbrook and Lewinsville.
We're based in Alexandria, about 11 miles from McLean. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many cooktop repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Radiant elements and switches replace economically from below the glass; induction boards and pro-style gas parts run higher. After diagnosis you get one clear quote - along with honest advice when cracked glass makes replacement the smarter spend. The diagnostic visit is $75 for a single appliance or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Typical price ranges by appliance are in our appliance repair cost guide.
Common calls include cooktop not heating, burner not igniting, induction error code, cracked glass concern, weak burner output and switch failure. The exact cause is confirmed during diagnosis.
Usually. In a McLean job we list, a JennAir downdraft stuck in the lowered position needed a new gear motor and actuator switch. Those parts wear with use. We test the motor and switches first and quote the parts before ordering.
When several burners fail together, the spark module they share is a likely cause, or a spill that reached more than one switch. When a single burner fails, it's more often that burner's igniter or a clogged port.
Safe checks: confirm the breaker, and on induction models make sure the cookware is actually induction-compatible - that alone explains many dead zones. Replacing elements or boards under the glass is precision work best left to a technician.