A Jenn-Air microwave had a dead interior light (an over-the-range unit that has to come off the wall to service).
What our technicians usually find: the bulb or its socket.
Built-in, drawer and over-the-range microwaves are usually worth repairing. We fix them in McLean kitchens, speed ovens included, and quote before we start.
Appliance Surgeon offers same-day and next-day visits to McLean homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
Schedule service in McLean
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
A request from Potomac, Maryland, in the cards below was a Jenn-Air over-the-range microwave with a dead interior light. It sounds minor, but on many over-the-range units the light can only be reached by taking the microwave off the wall. That's a two-person job on a heavy unit, so if anything else about the microwave needs attention, it makes sense to fix it on the same visit.
In McLean's custom kitchens, microwaves are more often built into a wall cabinet or set into the island as a drawer. Those units are expensive to replace and have to match their cutout and trim kit, so repair usually makes more sense than replacement.
A microwave that runs but doesn't heat has a high-voltage fault, usually the magnetron, diode, capacitor or a fuse. The capacitor can hold a dangerous charge even when the unit is unplugged. A unit that's completely dead is often the line fuse, a door switch or the board.
Speed ovens, which combine a microwave with convection, are repaired the same way on the microwave side, with a convection element and fan added to the list.
A Jenn-Air microwave had a dead interior light (an over-the-range unit that has to come off the wall to service).
What our technicians usually find: the bulb or its socket.
Company data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
The checklist our technicians follow on every visit is on the Microwave Repair page.

Before you book in McLean, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
Refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, cooktops, microwaves, range hoods, wine coolers and HVAC systems, all in McLean, VA; pick the one you need.
We also provide microwave repair in Tysons, VA, microwave repair in Falls Church, VA, microwave repair in Vienna, VA, microwave repair in Arlington, VA and microwave repair in Bethesda, MD.
This location is part of our microwave repair coverage across the DC metro area. See all appliance repair services in McLean, VA.
Neighborhoods we regularly cover in McLean, VA: Langley, Chesterbrook and Lewinsville.
We're based in Alexandria, about 11 miles from McLean. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many microwave repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Door switches and diodes are inexpensive; a magnetron costs more but usually still beats replacing a built-in unit and matching the cabinetry. We quote after diagnosis, before any work - and the high-voltage interior is exactly why this is never a do-it-yourself estimate. Typical price ranges by appliance are in our appliance repair cost guide.
Common calls include microwave not heating, turntable not moving, sparking inside, door switch failure, control panel issue and unusual noise. The exact cause is confirmed during diagnosis.
On many models the interior light is reached by removing the microwave from the wall, which is a two-person job on a heavy unit. The cooktop lights underneath are usually easier. A Jenn-Air in one of our listed requests had exactly this issue.
We can. The microwave side uses the same high-voltage parts as any microwave, and the convection side adds an element and a fan. Tell us the brand and model when you book so we bring the right parts.
Only two checks are safe: the outlet and breaker, and whether the door closes fully. Stop there - the high-voltage capacitor inside holds a dangerous charge even when the microwave is unplugged, which is why this is the one appliance we tell everyone never to open.