A Samsung washer would not drain even with a clear filter, and its door gasket needed replacing (front-loader).
What our technicians usually find: a failed drain pump, a blockage further along the pump or drain hose, or a kinked drain hose.
Washer that won't drain even with a clean filter, a torn door gasket, or an older top-loader that's slowing down? We repair washers in Annandale and quote before the repair.
Appliance Surgeon offers same-day and next-day visits to Annandale homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
Schedule service in Annandale
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
An Annandale request listed on this page was a Samsung front-loader that wouldn't drain even though the filter was clear, and its door gasket also needed replacing. When the filter is clean and the water still won't leave, the drain pump itself may have failed, or there's a blockage further along, in the pump housing, the hose or the standpipe.
A sock or other small item can lodge in the hose between the tub and the pump before it ever reaches the filter. It's a common hiding place, and clearing it is a quick job once the washer is opened.
Older direct-drive top-loaders still turn up in Annandale basements. Their motor couplers, pumps and lid switches are inexpensive and usually easy to replace, which makes them worth keeping.
Torn door gaskets on front-loaders leak at the bottom front and trap odors. Replacing one takes a little while, since the clamps have to come off, but it's a routine part.
A Samsung washer would not drain even with a clear filter, and its door gasket needed replacing (front-loader).
What our technicians usually find: a failed drain pump, a blockage further along the pump or drain hose, or a kinked drain hose.
Company data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
The checklist our technicians follow on every visit is on the Washer Repair page.

Seeing an error code on the display? Look it up: LG washer, Samsung washer, Whirlpool washer, GE washer, Bosch washer, Frigidaire washer, Miele washer, or browse all error codes.
Before you book in Annandale, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
Refrigerators, freezers, washers, dryers, dishwashers, ovens, stoves, cooktops, microwaves, range hoods, wine coolers and HVAC systems, all in Annandale, VA; pick the one you need.
We also provide washer repair in Springfield, VA, washer repair in Falls Church, VA, washer repair in Arlington, VA, washer repair in Fairfax City, VA and washer repair in Vienna, VA.
This location is part of our washer repair coverage across the DC metro area. See all appliance repair services in Annandale, VA.
Neighborhoods we regularly cover in Annandale, VA: Ravensworth, Wakefield and Broyhill Crest.
We're based in Alexandria, about 8 miles from Annandale. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many washer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Drain pumps, lid locks and belts are typically modest repairs; bearings and control boards cost more. You approve an exact quote after diagnosis, before any work - no hourly surprises, and evening slots in Annandale, VA carry no premium. Typical price ranges by appliance are in our appliance repair cost guide.
Online washer repair requests from Annandale have been for not draining. Common calls include washer not draining, washer not spinning, leaking washer, shaking or vibration, door lock failure and error codes. The exact cause is confirmed during diagnosis.
The drain pump may have failed, or something is stuck in the hose between the tub and the pump. Listen during the drain: a hum with no water moving suggests a jam or a failed pump. The Annandale Samsung request we list had exactly this.
Usually. Those machines are simple, and parts like the motor coupler, the pump and the lid switch are inexpensive. If the transmission or the tub has failed, replacement may make more sense.
Safe checks first: make sure the machine sits level, the drain hose is not kinked, and the last load was not one heavy item wrapped to a side. Past that, suspension, bearings and control boards call for a technician - forcing a stuck drum usually makes things worse.