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Error code reference

Frigidaire Washer Error Codes: What They Mean and What to Do

When your Frigidaire washer shows a code, it is pointing at the part of the cycle that failed. This page lists the 23 codes we could confirm in Frigidaire's own owner's manuals and support articles: what each one means, the checks that are safe to do yourself, and the point where a technician should take over.

Compiled by the Appliance Surgeon team from Frigidaire documentation · Last checked

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At a glance

Frigidaire washer codes and what to do

Two code sets. Current Frigidaire digital top-load washers use E1–E5, CL and F2 (Frigidaire support). Electrolux-platform front-loaders (Frigidaire, Affinity, Gallery, roughly 2008–2020) use E11/E21/E41-style codes from Frigidaire's tech data sheet.

Top-loaders show the code (E1, CL, F2) directly on the display. Many front-loaders show 'Err' or a door message; per Frigidaire's tech sheet, holding Start/Pause and Cancel together shows the stored E-code while held.

CodeMeaningWhat to do
E1Water not entering, or filling too slowlyCheck, then call if it returns
E2Draining too slowly or not drainingCheck, then call if it returns
E3Lid open, or the lid lock did not lockCheck, then call if it returns
E4Load out of balance during spinUsually a quick fix
E5Washer is not levelUsually a quick fix
CLLid open over 20 seconds while Control Lock is onUsually a quick fix
F2Too many suds or wrong detergent typeUsually a quick fix
ErrWasher detected a fault; specific E-code is storedCheck, then call if it returns
drDoor problem detectedCheck, then call if it returns
LOCControl Lock is on; buttons are disabledUsually a quick fix
E11Fill time too longCheck, then call if it returns
E13Water leak in tub or air leak in pressure systemStop using it
E21Water not pumping out fast enoughCheck, then call if it returns
EF1Drain pump cloggedCheck, then call if it returns
E35Water level sensor reports overfillStop using it
E41Control reads the door as openCheck, then call if it returns
E43Door lock circuit or sensing faultNeeds a technician
E31Water level (pressure) sensor fault or clogged air trapNeeds a technician
E52Drive motor or motor control faultNeeds a technician
E67Water heater or water temperature sensor faultNeeds a technician
E91Control or display board communication faultNeeds a technician
EA1Incoming power out of range or power sensing faultCheck, then call if it returns
EF8A control button is stuckCheck, then call if it returns

Safety first. Switch the appliance off at its power button and unplug it or turn off the breaker before you clean a filter or check a hose. If you smell gas, leave the home and call your gas utility from outside. If there is a burning smell, smoke, sparking or water near wiring, stop using it and keep it off until it has been checked.

Code by code

What each Frigidaire washer code means

E1Water not entering, or filling too slowly

Check, then call if it returns

Applies to: Top-load

Common causes

  • Water valves not fully open
  • Kinked inlet hose
  • Clogged inlet hose screens
  • Low house water pressure
  • Lid not fully closed

What you can safely check

  • Close the lid fully and restart
  • Open both hot and cold water valves all the way
  • Straighten any kinked or pinched inlet hoses
  • Turn water off, then clean the inlet hose screens as the manual shows

Call a technician if: Still slow to fill with valves open, hoses clear and screens clean

Source: [1]

E2Draining too slowly or not draining

Check, then call if it returns

Applies to: Top-load

Common causes

  • Kinked or blocked drain hose
  • Drain standpipe too high or clogged
  • Tripped breaker or blown fuse

What you can safely check

  • Check the house breaker or fuse for the washer
  • Straighten the drain hose and clear any blockage you can reach
  • Close the lid fully before pressing Start/Pause
  • Installed in the last 30 days? Ask the installer to check standpipe height

Call a technician if: Water stays in the tub after hose and breaker checks

Source: [2]

E3Lid open, or the lid lock did not lock

Check, then call if it returns

Applies to: Top-load

Common causes

  • Lid not completely closed
  • Lid lock fault
  • Control board fault

What you can safely check

  • Close the lid completely and restart
  • Check the washer sits level on the floor

Call a technician if: Lid is closed but will not lock after Start

Source: [3]

E4Load out of balance during spin

Usually a quick fix

Applies to: Top-load

Common causes

  • Clothes bunched to one side
  • Washer not level
  • Foam shipping support left in place

What you can safely check

  • Pause, spread the clothes evenly around the basket, and restart
  • Adjust the leveling legs so the washer sits firm and level
  • New install? Confirm the foam shipping support was removed

Call a technician if: Code returns with an even load on a level washer

Source: [4]

E5Washer is not level

Usually a quick fix

Applies to: Top-load

Common causes

  • Leveling legs out of adjustment
  • Washer tilted back or sideways

What you can safely check

  • Adjust the leveling legs until the washer sits level
  • Make sure the washer is not leaning back against the wall

Call a technician if: Code persists after the washer is confirmed level

Source: [5]

CLLid open over 20 seconds while Control Lock is on

Usually a quick fix

Applies to: Top-load

Common causes

  • Lid opened with Control Lock active

What you can safely check

  • Turn the washer off
  • Turn off Control Lock as your Use & Care guide describes

Call a technician if: Code returns with Control Lock off and lid closed

Source: [6]

F2Too many suds or wrong detergent type

Usually a quick fix

Also shown as or same meaning as: EF2

Applies to: Frigidaire lists F2 for washers; EF2 is the same fault in front-load stored codes

Common causes

  • Too much detergent
  • Non-HE detergent

What you can safely check

  • Use only HE (high-efficiency) detergent
  • Use less detergent per load
  • Run an empty Quick Wash cycle to clear suds

Call a technician if: Suds code persists with small amounts of HE detergent

Source: [7], [8]

ErrWasher detected a fault; specific E-code is stored

Check, then call if it returns

Applies to: Front-load (Electrolux platform)

Common causes

  • Any stored fault such as fill, drain or door

What you can safely check

  • Cancel the cycle, unplug the washer briefly, then restart
  • Hold Start/Pause and Cancel together to read the stored E-code

Call a technician if: Err returns; note the E-code for the technician

Source: [8], [9]

drDoor problem detected

Check, then call if it returns

Also shown as or same meaning as: do

Applies to: Front-load (Electrolux platform)

Common causes

  • Door not fully closed
  • Clothing caught in the door seal

What you can safely check

  • Open the door, clear anything caught in the seal, and close it firmly
  • Restart the cycle

Call a technician if: Message returns with the door firmly closed

Source: [8], [9]

LOCControl Lock is on; buttons are disabled

Usually a quick fix

Applies to: Front-load (Electrolux platform)

Common causes

  • Control Lock feature activated

What you can safely check

  • Turn off Control Lock using the button combination in your Use & Care guide

Call a technician if: Lock will not release with the documented button combination

Source: [8], [9]

E11Fill time too long

Check, then call if it returns

Applies to: Front-load (Electrolux platform)

Common causes

  • Water valves partly closed
  • Kinked inlet hoses
  • Clogged inlet screens
  • Low water pressure

What you can safely check

  • Open both water supply valves fully
  • Straighten kinked inlet hoses
  • Turn water off, then clean the inlet hose screens
  • Restart the cycle

Call a technician if: Slow fill continues with good water supply

Source: [8]

E13Water leak in tub or air leak in pressure system

Stop using it

Applies to: Front-load (Electrolux platform)

Common causes

  • Tub or hose leak
  • Leak in the water-level sensing air system

What you can safely check

  • Stop the washer if water is on the floor
  • Turn off both water supply valves
  • Unplug the washer and wipe up water

Call a technician if: Any time this code appears; leaks need a technician

Source: [8]

E21Water not pumping out fast enough

Check, then call if it returns

Applies to: Front-load (Electrolux platform)

Common causes

  • Kinked or clogged drain hose
  • Blocked standpipe or house drain
  • Debris at the drain pump
  • Excess suds

What you can safely check

  • Straighten the drain hose and check the standpipe is not clogged
  • Clean the pump filter only if your Use & Care guide shows how
  • Run Rinse & Spin to try draining again

Call a technician if: Water remains after hose and drain checks

Source: [8]

EF1Drain pump clogged

Check, then call if it returns

Applies to: Front-load (Electrolux platform)

Common causes

  • Coins, lint or small items blocking the pump

What you can safely check

  • Check pockets before washing to keep coins and items out
  • Clean the pump filter only if your Use & Care guide shows how

Call a technician if: No owner-access filter, or code returns after cleaning

Source: [8]

E35Water level sensor reports overfill

Stop using it

Applies to: Front-load (Electrolux platform)

Common causes

  • Inlet valve not shutting off
  • Pressure sensor fault

What you can safely check

  • Turn off both water supply valves
  • Unplug the washer
  • Check for water on the floor

Call a technician if: Any time this code appears

Source: [8]

E41Control reads the door as open

Check, then call if it returns

Applies to: Front-load (Electrolux platform)

Common causes

  • Door not latched
  • Clothing in the door seal
  • Door switch or lock fault

What you can safely check

  • Close the door firmly until it clicks
  • Clear clothing from the door seal
  • Unplug briefly, then restart

Call a technician if: Code repeats with the door properly closed

Source: [8]

E43Door lock circuit or sensing fault

Needs a technician

Also shown as or same meaning as: E45, E47, E48, E4A

Applies to: Front-load (Electrolux platform)

Common causes

  • Door lock assembly fault
  • Wiring or control fault

What you can safely check

  • Unplug the washer briefly, then restart
  • Never force the door or bypass the lock

Call a technician if: Code returns after a restart

Source: [8]

E31Water level (pressure) sensor fault or clogged air trap

Needs a technician

Also shown as or same meaning as: E32, E38

Applies to: Front-load (Electrolux platform)

Common causes

  • Pressure sensor failure or calibration error
  • Clogged air trap

What you can safely check

  • Unplug the washer briefly, then restart

Call a technician if: Code returns after a restart

Source: [8]

E52Drive motor or motor control fault

Needs a technician

Also shown as or same meaning as: E53, E54, E55, E57, E58, E59, E5A, E5C, E5D, E5F

Applies to: Front-load (Electrolux platform)

Common causes

  • Motor speed sensor fault
  • Motor control overheating from overloading
  • Motor control fault

What you can safely check

  • Unplug the washer briefly, then restart
  • Avoid overloading; wash bulky items separately

Call a technician if: Any motor code that returns after a restart

Source: [8]

E67Water heater or water temperature sensor fault

Needs a technician

Also shown as or same meaning as: E68, E71, E75

Applies to: Front-load models with internal heater

Common causes

  • Heater relay or heater fault
  • Temperature sensor circuit fault

What you can safely check

  • Unplug the washer briefly, then restart

Call a technician if: Code returns after a restart

Source: [8]

E91Control or display board communication fault

Needs a technician

Also shown as or same meaning as: E92, E93, E94, E97, E98, E9F

Applies to: Front-load (Electrolux platform)

Common causes

  • Control board fault
  • Display/main board communication fault

What you can safely check

  • Unplug the washer briefly, then restart

Call a technician if: Code returns after a restart

Source: [8]

EA1Incoming power out of range or power sensing fault

Check, then call if it returns

Also shown as or same meaning as: EA2, EA3, EA5, EAE

Applies to: Front-load (Electrolux platform)

Common causes

  • Supply voltage too high or too low
  • Shared or weak outlet circuit
  • Control sensing fault

What you can safely check

  • Plug the washer directly into its own outlet, no extension cord
  • Check the circuit breaker has not tripped

Call a technician if: Code persists; have the outlet voltage checked by an electrician

Source: [8]

EF8A control button is stuck

Check, then call if it returns

Applies to: Front-load (Electrolux platform)

Common causes

  • Button held or stuck down
  • Control panel fault

What you can safely check

  • Make sure nothing is pressing on the control panel
  • Unplug the washer briefly, then restart

Call a technician if: Code returns with no button pressed

Source: [8]

Still showing the code?

When to call a technician

If a code comes back after the safe checks, or the table says it needs a technician, the fault is usually a sensor, valve, pump, motor or control board, and diagnosing it means opening the washer. Our technicians repair Frigidaire appliances across Washington, DC, Northern Virginia and Maryland, seven days a week until 10 PM. Tell us the code when you book and we bring the parts that code usually points to.

Book Frigidaire washer repair $75 diagnostic, credited toward the repair.

Sources

Where these meanings come from

Every code on this page was checked against Frigidaire's own documentation: owner's manuals, use and care guides, support articles or Frigidaire technical sheets. Codes we could only find on third-party sites are left out. Meanings are paraphrased; your model's manual is the final word.

  1. Top Loading Washer – Error Code E1 long fill time — Frigidaire (Electrolux Group). owner.frigidaire.com
  2. Top Loading Washer – Error Code E2 water takes too long to drain — Frigidaire (Electrolux Group). owner.frigidaire.com
  3. Top Loading Washer – Error Code E3 lid open or lid lock failed — Frigidaire (Electrolux Group). owner.frigidaire.com
  4. Top Loading Washer – Error Code E4 out of balance — Frigidaire (Electrolux Group). owner.frigidaire.com
  5. Top Loading Washer – Error Code E5 not level — Frigidaire (Electrolux Group). owner.frigidaire.com
  6. Top Loading Washer – Error Code CL (lid open with Control Lock) — Frigidaire (Electrolux Group). owner.frigidaire.com
  7. Washer Displaying Error Code F2 – too many suds — Frigidaire (Electrolux Group). owner.frigidaire.com
  8. Frigidaire FAFW4011LB Front Load Washer Tech Data Sheet (p/n 137312800A), error code chart – manufacturer document hosted on ManualsLib — Frigidaire (Electrolux Group). www.manualslib.com
  9. Frigidaire Affinity 6000 Series Front Load Washer Service Manual – display messages and reading error codes – manufacturer document hosted on ManualsLib — Frigidaire (Electrolux Group). www.manualslib.com

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