An Electrolux washer cut off mid-cycle with an E11 error.
What our technicians usually find: a drain fault (pump, hose or filter), a water supply fault (inlet valve or pressure) or a sensor, depending on the code.
Vienna, VA
Washer Repair in Vienna, VA
An Electrolux E11 usually means a fill problem, not a broken washer. We repair front-load and top-load washers in Vienna, from error codes to leaks, and quote before any parts go in.
Appliance Surgeon offers same-day and next-day visits to Vienna homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
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Washer Repair
Schedule service in Vienna
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
Vienna notes
Washers in Vienna basements and laundry rooms
A Vienna request in the cards below was an Electrolux that cut off mid-cycle with an E11 error. On Electrolux-built front-loaders, E11 means the washer took too long to fill. Supply valves that are partly closed, kinked hoses and clogged inlet screens are worth checking before anything else.
Many Vienna houses keep the laundry in the basement, where the valves and hoses are easy to reach. Make sure both valves open fully, then shut them off, unscrew the hoses at the washer and look at the small screens inside the inlets. Grit there slows the fill.
If the water supply is fine and the error comes back, the inlet valve, the pressure sensor or the control comes next.
Our Frigidaire washer code page covers the Electrolux-platform codes, which these machines share.
Basement laundry has one risk upstairs laundry doesn't: a floor drain that has dried out or clogged. Pour some water into it now and then and make sure it actually drains, so a leak has somewhere to go.
Local requests
Washer repair requests in Vienna
Company data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
Repair details
Before the technician arrives
The checklist our technicians follow on every visit is on the Washer Repair page.
Before the visit:
Leave the washer accessible, save the error code and tell us whether the issue happens on every cycle or only with certain loads.
Seeing an error code on the display? Look it up: LG washer, Samsung washer, Whirlpool washer, GE washer, Bosch washer, Frigidaire washer, Miele washer, or browse all error codes.
Helpful guides
Washer Repair guides from our technicians
Before you book in Vienna, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
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Nearby coverage
Where else do we repair washers near Vienna?
We also provide washer repair in Tysons, VA, washer repair in Fairfax City, VA, washer repair in Falls Church, VA, washer repair in McLean, VA and washer repair in Annandale, VA.
This location is part of our washer repair coverage across the DC metro area. See all appliance repair services in Vienna, VA.
Neighborhoods we regularly cover in Vienna, VA: Maple Avenue, Vienna Woods and Dunn Loring.
Frequently asked questions
Washer Repair in Vienna, VA FAQ
Can someone come fix my washer today in Vienna?
We're based in Alexandria, about 14 miles from Vienna. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many washer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
How much does it cost to fix a washer in Vienna?
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Drain pumps, lid locks and belts are typically modest repairs; bearings and control boards cost more. You approve an exact quote after diagnosis, before any work - no hourly surprises, and evening slots in Vienna, VA carry no premium. Typical price ranges by appliance are in our appliance repair cost guide.
What washer problems do you fix in Vienna?
Online washer repair requests from Vienna have been for error codes. Common calls include washer not draining, washer not spinning, leaking washer, shaking or vibration, door lock failure and error codes. The exact cause is confirmed during diagnosis.
My Electrolux washer shows E11. What does it mean?
The washer didn't fill in the time it allows, so it stopped; that's what E11 means on Electrolux and Frigidaire front-loaders built on the same platform. Start with the water supply before suspecting a part. If it's fine, we test the inlet valve and pressure sensor.
Is a basement washer easier to repair?
Usually. There's room to pull it out, and the floor drain gives some margin if water spills. Stacked units in closets take longer, mainly because of access.
Should I try to fix the washer myself first?
Safe checks first: make sure the machine sits level, the drain hose is not kinked, and the last load was not one heavy item wrapped to a side. Past that, suspension, bearings and control boards call for a technician - forcing a stuck drum usually makes things worse.