An Electrolux washer cut off mid-cycle with an E11 error.
What our technicians usually find: a drain fault (pump, hose or filter), a water supply fault (inlet valve or pressure) or a sensor, depending on the code.
Need washer repair service in Vienna, VA? Appliance Surgeon diagnoses draining, spinning, leaking and error-code problems, gives a clear quote before work starts and backs every repair with a 90-day parts-and-labor warranty.
Schedule service in Vienna
Monday - Friday: 8 AM to 10 PM
Saturday: 8 AM to 10 PM
Sunday: 10 AM to 10 PM
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
Vienna's split-levels and colonials mostly keep laundry where it's easy to love: an unfinished basement corner with room to work and a floor drain that forgives. The machines down there are often veterans of the classic top-loader platforms, which is good news — those designs are famously repairable, with parts still plentiful and failures we can name from the symptom over the phone.
A washer that agitates but won't spin, hums without moving, or shreds a coupler mid-load is usually a one-visit fix anywhere from Windover Heights to the streets off Nutley.
An Electrolux washer cut off mid-cycle with an E11 error.
What our technicians usually find: a drain fault (pump, hose or filter), a water supply fault (inlet valve or pressure) or a sensor, depending on the code.
From recent online booking requests; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
Washer problems often involve water movement, load balance, locks, sensors or drainage. The technician checks the full cycle behavior before recommending a repair. For Vienna, VA appointments, we also account for access, parking, route timing and the appliance details shared at booking.
We look at water entry, pump response, drain restrictions, spin behavior and whether the washer completes the cycle.
Hoses, door boots, tub movement, leveling and load symptoms are reviewed when water or shaking is the complaint.
Door locks, lid switches, sensors, error codes and control response are checked so the diagnosis matches the model.

Seeing an error code on the display? Look it up: LG washer, Samsung washer, Whirlpool washer, GE washer, Bosch washer, Frigidaire washer, Miele washer, or browse all error codes.
Before you book in Vienna, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
Trace a washer leak by where the water shows up, from the door seal and hoses to the standpipe and suds. 8 steps, plus when to stop using it.
Musty smell from a front-load washer comes from biofilm in the gasket, drum and pump. Deep-clean all three, fix the habits feeding it and keep the odor gone.
A 10-year-old washer sits right at the decision point. Here is how fault type, repair scope and the 50 percent rule decide between repair and replacement.
What LG washer codes UE, OE, IE and LE actually mean, the fixes worth trying for each one, and the point where the code calls for a repair visit instead.
We also provide washer repair in Tysons, VA, and serve homeowners in Fairfax City, VA, Falls Church, VA, McLean, VA and Annandale, VA.
This location is part of our washer repair coverage across the DC metro area — see all appliance services in Vienna, VA.
Neighborhoods we regularly cover in Vienna, VA: Maple Avenue, Vienna Woods and Dunn Loring.
We're based in Alexandria, about 14 miles from Vienna. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many washer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Drain pumps, lid locks and belts are typically modest repairs; bearings and control boards cost more. You approve an exact quote after diagnosis, before any work - no hourly surprises, and evening slots in Vienna, VA carry no premium. The diagnostic visit is $75 for a single appliance or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Typical price ranges by appliance are in our appliance repair cost guide.
In 2025, one online booking request for washer repair came from Vienna, for error codes (phone bookings are not counted here). Common calls include washer not draining, washer not spinning, leaking washer, shaking or vibration, door lock failure and error codes. The exact cause is confirmed during diagnosis.
Recent online requests from Vienna were for Electrolux washers. We service many major brands including Samsung, LG, Whirlpool, Maytag, GE, Bosch, KitchenAid, Miele, Thermador, Viking, Wolf and others when parts and access are available.
Yes. Appliance Surgeon is licensed for appliance repair in Virginia, Washington, DC and Maryland. Every repair is covered by a 90-day warranty on parts and labor, starting the day the repair is finished. The technician explains the terms before the job is complete.
Safe checks first: make sure the machine sits level, the drain hose is not kinked, and the last load was not one heavy item wrapped to a side. Past that, suspension, bearings and control boards call for a technician - forcing a stuck drum usually makes things worse.