A Sub-Zero refrigerator was building frost and ice in one corner of the freezer near the door.
What our technicians usually find: a leaking door seal or a defrost system fault.
Freezer repair in Arlington
Annandale, VA
Freezer Repair in Annandale, VA
Annandale basements hold some long-serving chest freezers, and many are still worth repairing. We fix chest, upright and kitchen freezers and quote before any parts go in.
Appliance Surgeon offers same-day and next-day visits to Annandale homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
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Freezer Repair
Schedule service in Annandale
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
Annandale notes
Freezer repair notes for Annandale basements and kitchens
A chest freezer is one of the simplest appliances in the house: a compressor, a condenser, a thermostat, a start relay and a lid gasket. Older models built that way often outlast the kitchen fridge, and the parts that fail on them are usually inexpensive, which is a big part of why chest freezers still run in so many Annandale basements.
When a chest freezer is warm and silent, start at the outlet. Basement outlets in Annandale houses are often GFCI-protected, and a GFCI can trip without anyone noticing. If power is fine, the thermostat or the start relay is next. If it hums but stays warm, the start relay or capacitor may not be getting the compressor going. A compressor that has truly failed is a bigger repair, and on an old freezer we'll tell you whether it's worth doing.
Upright freezers and the freezer side of a kitchen refrigerator have more parts: evaporator fans, a defrost heater with its sensor and control, and door gaskets. Two requests further down this page, from Arlington, show the kind of trouble they get: frost building near the door of a Sub-Zero, and an LG that couldn't hold temperature. Closer to home, the November 2025 Ravensworth job involved a KitchenAid French-door whose freezer drawer had frosted over, with the freezer at 25°F, and a Thor request from August 2025 reported a defrost that had quit.
The technician checks the setup before the sealed system. A freezer boxed in by shelving can't shed heat, and dusty condenser coils make the compressor run long. On a manual-defrost chest freezer, thick ice on the walls insulates the food from the cold and should be melted off, never chipped. A lid that doesn't close flat, often because the baskets are overfilled, lets moist air in and builds frost quickly.
A thermostat, relay, fan or gasket is usually worth fixing on a freezer of almost any age. A refrigerant leak or failed compressor on an older chest or upright usually isn't, because that repair can approach the price of a new unit. Typical ranges are in the appliance repair cost guide if you want to compare.
When you book, send the brand and model from the label. On a chest freezer it is usually on the outside back or side, or under the lid rim; on an upright it is inside on a side wall. Tell us if the freezer sits in an Annandale basement with a narrow stair or a crowded path, and clear a few feet around it. If food is starting to thaw, ask for the earliest window.
Updated November 2026.
Nearby requests
Freezer repair requests near Annandale
An LG refrigerator was not holding freezer temperature.
What our technicians usually find: a failed evaporator fan, a defrost fault, a worn door seal or dirty condenser coils.
Freezer repair in ArlingtonCompany data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
Repair details
Before the technician arrives
The checklist our technicians follow on every visit is on the Freezer Repair page.
Before the visit:
Avoid repeated resets, note whether food has softened and clear access around the freezer cabinet.
Seeing an error code on the display? Look it up: Samsung refrigerator, Sub-Zero refrigerator, or browse all error codes.
Helpful guides
Freezer Repair guides from our technicians
Before you book in Annandale, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
More services in Annandale, VA
Other appliance repairs in Annandale, VA
Every appliance we repair in Annandale is on one page: appliance repair in Annandale, VA. You can also go straight to refrigerator repair, washer repair, dryer repair, dishwasher repair, oven repair, stove and range repair, cooktop repair, microwave repair, range hood repair, wine cooler repair or HVAC repair, all in Annandale.
Nearby coverage
Where else do we repair freezers near Annandale?
We also provide freezer repair in Springfield, VA, freezer repair in Falls Church, VA, freezer repair in Arlington, VA, freezer repair in Fairfax City, VA and freezer repair in Vienna, VA.
This location is part of our freezer repair coverage across the DC metro area. See all appliance repair services in Annandale, VA.
Neighborhoods we regularly cover in Annandale, VA: Ravensworth, Wakefield and Broyhill Crest.
Frequently asked questions
Freezer Repair in Annandale, VA FAQ
Can someone come fix my freezer today in Annandale?
We're based in Alexandria, about 8 miles from Annandale. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many freezer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
How much does it cost to fix a freezer in Annandale?
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Defrost components, fans and gaskets are the frequent, affordable repairs; sealed-system faults cost more and get an honest verdict. Diagnosis first, quote before work - and because frozen stock is on the clock, freezer calls in Annandale, VA are eligible for same-day priority. Typical price ranges by appliance are in our appliance repair cost guide.
What freezer problems do you fix in Annandale?
Common calls include freezer not freezing, frost buildup, ice maker issues, temperature swings, door gasket leaks and fan noise. The exact cause is confirmed during diagnosis.
Is it worth repairing an old chest freezer?
Often. A thermostat, start relay or lid gasket costs far less than a new freezer. If the compressor has failed or there's a refrigerant leak, a new freezer usually makes more sense. We'll give you the number either way.
My basement freezer stopped and the outlet is dead. What should I do?
Look for a tripped GFCI outlet nearby, often in the laundry area or a bathroom, and reset it. If the freezer runs again, keep an eye on it; a GFCI that keeps tripping can mean moisture or a fault in the freezer's wiring.
Should I try to fix the freezer myself first?
Worth checking yourself: the temperature setting, a door seal that may have a gap, and any frost blocking the interior vents. Defrost components and sealed-system parts are technician territory - chipping at ice with tools is how liners and refrigerant lines get punctured.
My chest freezer is in a tight Annandale basement. Will it have to be moved for the repair?
Usually not. Start relays, thermostats, capacitors and lid gaskets are replaced where the freezer sits, as long as the technician can reach the compressor end, which is usually at the back or one side. Clear a couple of feet there and a path from the stairs. If a repair needs the freezer emptied, we'll say so in the quote so you can plan for coolers.
Frost keeps filling the freezer drawer of my French-door fridge. Is that a freezer or a refrigerator repair?
It's one appliance, so book it under either one. On a French-door model the freezer drawer shares the refrigerator's defrost system, and drawer frost usually means that system isn't completing its cycle, or the drawer gasket is letting moist air in. A November 2025 job in Ravensworth on a KitchenAid French-door had this symptom, with the freezer at 25°F, and it came down to the defrost thermistor and a relay on the control board.