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Error code reference

Bosch Washer Error Codes: What They Mean and What to Do

When your Bosch washer shows a code, it is pointing at the part of the cycle that failed. This page lists the 25 codes we could confirm in Bosch's own owner's manuals and support articles: what each one means, the checks that are safe to do yourself, and the point where a technician should take over.

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At a glance

Bosch washer codes and what to do

Covers Bosch 24-inch compact front-load washers sold in the US: 300/500/800 Series WAT28400UC/WAT28401UC/WAT28402UC show symbols plus E:93, E:18, E:32 (and E:23 on the 800); newer compacts such as 300 Series WGA12400UC and 800 Series WAW285H2UC show two-part codes (e.g. E:36 then -10); the two-digit E/F codes (E19, E20, E25, E26, E28, E56) come from Bosch US support pages that name no models.

Older compacts show a door or tap symbol or a short code like E:18; newer ones flash a code in two alternating parts (e.g. E:36 / -10). Bosch's documented reset for unlisted codes is to switch the washer off, wait a few seconds (support site: unplug at least 30 seconds if it persists) and switch it back on, then call service if the code returns.

CodeMeaningWhat to do
Tap symbolCold water supply problemCheck, then call if it returns
E:93Hot water supply problemCheck, then call if it returns
Door symbol (flashing)Door is not closed properlyUsually a quick fix
E16Door is open or not locked properlyCheck, then call if it returns
E17Water took too long to fillCheck, then call if it returns
E18Water not pumping out: drain or pump blocked, or oversudsingCheck, then call if it returns
E19Heating took too longNeeds a technician
E20Unexpected heating detectedNeeds a technician
E:23Leak protection triggered: water in base or AquaStop activatedStop using it
E25Turbidity (water clarity) sensor problemNeeds a technician
E26Water level (pressure) sensor problemNeeds a technician
E28Flow sensor problemNeeds a technician
E:30/-10Water supply or water-level sensing problemCheck, then call if it returns
E:30/-20Too much detergent, water added by hand, or valve faultCheck, then call if it returns
E:30/-80Drain problemCheck, then call if it returns
E:32Load is unbalanced; spin was stoppedUsually a quick fix
E33Too much detergent foam detectedUsually a quick fix
E:36/-10Water not drainingCheck, then call if it returns
E:38/-25Drain pump is blockedCheck, then call if it returns
E56Internal communication errorNeeds a technician
E:60/-2BLaundry is unevenly distributedUsually a quick fix
E80Fault in the motor drive circuitNeeds a technician
E:92/-01Low water pressure or blocked inlet filtersCheck, then call if it returns
E:10/-00Automatic detergent dosing (i-Dos) pump is blockedCheck, then call if it returns
CLNot a fault: child lock is onUsually a quick fix

Safety first. Switch the appliance off at its power button and unplug it or turn off the breaker before you clean a filter or check a hose. If you smell gas, leave the home and call your gas utility from outside. If there is a burning smell, smoke, sparking or water near wiring, stop using it and keep it off until it has been checked.

Code by code

What each Bosch washer code means

Tap symbolCold water supply problem

Check, then call if it returns

Applies to: All compact models (symbol on display)

Common causes

  • Cold tap off
  • Kinked supply hose
  • Clogged inlet strainer
  • Low water pressure

What you can safely check

  • Turn the cold water tap fully on
  • Check the supply hose for kinks or pinching
  • With taps off, clean the inlet hose strainers as your manual shows

Call a technician if: Taps open, hoses straight, strainers clean, still showing

Source: [1], [2], [3], [4], [5]

E:93Hot water supply problem

Check, then call if it returns

Also shown as or same meaning as: E93, H9E

Applies to: WAT284xx 300/500/800 compacts; Bosch's site lists it as 'H9E'

Common causes

  • Hot tap off
  • Kinked hot hose
  • Clogged strainer
  • Hot hose not connected

What you can safely check

  • Turn the hot water tap fully on
  • Check the hot supply hose for kinks
  • Make sure both hot and cold hoses are connected

Call a technician if: Hot supply confirmed but code repeats

Source: [1], [2], [3], [6]

Door symbol (flashing)Door is not closed properly

Usually a quick fix

Applies to: All compact models

Common causes

  • Laundry caught in the door
  • Door not pushed shut

What you can safely check

  • Check no clothing is caught in the door seal
  • Close the door firmly until it clicks, then press Start

Call a technician if: Door is shut firmly but the symbol keeps flashing

Source: [1], [2], [3], [5]

E16Door is open or not locked properly

Check, then call if it returns

Also shown as or same meaning as: F16, E34, F34

Common causes

  • Door not fully closed
  • Item jammed in the door

What you can safely check

  • Close the door firmly until you hear a click
  • Check for jammed items, then restart the program

Call a technician if: Door closes properly but the code returns

Source: [6], [7], [8]

E17Water took too long to fill

Check, then call if it returns

Also shown as or same meaning as: F17, F29

Common causes

  • Inlet filters blocked
  • Low water pressure
  • Tap closed

What you can safely check

  • Open the water taps fully
  • Check the supply hoses for kinks
  • With taps off, clean the inlet strainers as your manual shows

Call a technician if: Supply is good but code repeats; low pressure may need a plumber

Source: [6], [7], [9]

E18Water not pumping out: drain or pump blocked, or oversudsing

Check, then call if it returns

Also shown as or same meaning as: E:18, F18, E:00/-18

Common causes

  • Kinked or blocked drain hose
  • Blocked drain pump
  • Too much or non-HE detergent

What you can safely check

  • Check the drain hose for kinks
  • Unplug, let hot water cool, then clean the drain pump behind the bottom flap per manual
  • Use less detergent, and only HE detergent

Call a technician if: Hose and pump are clear but water still won't drain

Source: [1], [2], [3], [6], [7], [10]

E19Heating took too long

Needs a technician

Also shown as or same meaning as: F19

Applies to: Listed by Bosch US support without model detail; not in the compact manuals reviewed

Common causes

  • Heating fault

What you can safely check

  • Turn the washer off, then on again
  • If it repeats, note the code and book service

Call a technician if: Code repeats after a restart

Source: [7], [11]

E20Unexpected heating detected

Needs a technician

Also shown as or same meaning as: F20

Applies to: Listed by Bosch US support without model detail; not in the compact manuals reviewed

Common causes

  • Heating control fault

What you can safely check

  • Turn the washer off briefly, then back on
  • If it repeats, stop using it and book service

Call a technician if: Code repeats after a reset

Source: [7], [12]

E:23Leak protection triggered: water in base or AquaStop activated

Stop using it

Also shown as or same meaning as: E23, F23, E:00/-23

Common causes

  • Leak inside the washer
  • AquaStop hose detected a leak

What you can safely check

  • Turn off the water taps right away
  • Unplug the washer and do not use it

Call a technician if: Always; a leak must be found and fixed by a technician

Source: [3], [6], [7], [13]

E25Turbidity (water clarity) sensor problem

Needs a technician

Also shown as or same meaning as: F25

Applies to: Listed by Bosch US support without model detail; not in the compact manuals reviewed

Common causes

  • Sensor fault

What you can safely check

  • Note the code and book service

Call a technician if: Always

Source: [7], [14]

E26Water level (pressure) sensor problem

Needs a technician

Also shown as or same meaning as: F26, F27

Applies to: Listed by Bosch US support without model detail; not in the compact manuals reviewed

Common causes

  • Pressure sensor fault

What you can safely check

  • Stop using the washer
  • Note the code and book service

Call a technician if: Always

Source: [7], [15]

E28Flow sensor problem

Needs a technician

Also shown as or same meaning as: F28

Applies to: Listed by Bosch US support without model detail; not in the compact manuals reviewed

Common causes

  • Flow sensor fault

What you can safely check

  • Note the code and book service

Call a technician if: Always

Source: [7], [16]

E:30/-10Water supply or water-level sensing problem

Check, then call if it returns

Also shown as or same meaning as: E:30-10

Applies to: Newer compacts with two-part codes (e.g. WGA12400UC)

Common causes

  • Tap closed
  • Kinked hose
  • Blocked inlet filter
  • Low pressure
  • Level sensing fault

What you can safely check

  • Open the tap fully and check the hose for kinks
  • With taps off, clean the inlet strainers as your manual shows
  • Wait 5 minutes for water to drain, then switch off and on

Call a technician if: Code returns after these checks

Source: [5], [6]

E:30/-20Too much detergent, water added by hand, or valve fault

Check, then call if it returns

Also shown as or same meaning as: E:30-20

Applies to: Newer compacts with two-part codes

Common causes

  • Detergent overdose
  • Water added during the cycle
  • Faulty inlet valve

What you can safely check

  • Use less detergent next time
  • Don't add water to the drum during a cycle

Call a technician if: Code repeats with correct dosing

Source: [6]

E:30/-80Drain problem

Check, then call if it returns

Also shown as or same meaning as: E:30-80

Applies to: Newer compacts with two-part codes

Common causes

  • Kinked or blocked drain hose
  • Drain hose higher than 39 in.
  • Unsuitable hose extension
  • Blocked pump
  • Pump cap not fully closed
  • Too much detergent

What you can safely check

  • Check the drain hose for kinks and that it is no higher than 39 inches
  • Unplug, let hot water cool, then clean the drain pump behind the bottom flap per manual
  • Make sure the pump cap is screwed fully closed, handle vertical

Call a technician if: Hose and pump are clear but it still won't drain

Source: [6]

E:32Load is unbalanced; spin was stopped

Usually a quick fix

Also shown as or same meaning as: E32, F32, H:32

Common causes

  • Laundry bunched on one side
  • Single bulky item

What you can safely check

  • Mix large and small items and spread them evenly
  • Close zippers and buttons on duvet covers and pillows
  • Run an extra spin if needed

Call a technician if: Even mixed loads still won't spin

Source: [1], [2], [3], [6]

E33Too much detergent foam detected

Usually a quick fix

Also shown as or same meaning as: F33, Foam symbol

Common causes

  • Detergent overdose
  • Non-HE detergent

What you can safely check

  • Use less HE detergent, especially for lightly soiled loads
  • Follow the dosing guide on the detergent package

Call a technician if: Foam code repeats with correct HE dosing

Source: [5], [6]

E:36/-10Water not draining

Check, then call if it returns

Also shown as or same meaning as: E:36-10

Applies to: Newer compacts with two-part codes (e.g. WGA12400UC)

Common causes

  • Blocked or kinked drain hose or pipe
  • Hose too high
  • Blocked pump
  • Too much detergent

What you can safely check

  • Check the drain hose for kinks and height (39 in. max)
  • Unplug, let hot water cool, then clean the drain pump behind the bottom flap per manual
  • Use less detergent

Call a technician if: Hose and pump are clear but it still won't drain

Source: [5], [6]

E:38/-25Drain pump is blocked

Check, then call if it returns

Also shown as or same meaning as: E:38-26, E:36-25, E:36-26

Applies to: Newer compacts with two-part codes

Common causes

  • Debris in the drain pump

What you can safely check

  • Run the drum clean program first, as Bosch advises
  • If it returns, unplug, let water cool, and clean the drain pump per manual

Call a technician if: Pump is clean but the code repeats

Source: [6]

E56Internal communication error

Needs a technician

Applies to: Listed by Bosch US support without model detail

Common causes

  • Electronics fault

What you can safely check

  • Turn the washer off and on again
  • If it repeats, note the code and book service

Call a technician if: Code repeats after a restart

Source: [7]

E:60/-2BLaundry is unevenly distributed

Usually a quick fix

Also shown as or same meaning as: E:60-2B

Applies to: Newer compacts with two-part codes

Common causes

  • Load bunched or too few large items

What you can safely check

  • Redistribute the laundry in the drum
  • Mix large and small items where possible

Call a technician if: Mixed loads still trigger it

Source: [5], [6]

E80Fault in the motor drive circuit

Needs a technician

Common causes

  • Drive electronics fault

What you can safely check

  • Stop using the washer
  • Note the code and book service

Call a technician if: Always; Bosch says only a technician can fix it

Source: [6]

E:92/-01Low water pressure or blocked inlet filters

Check, then call if it returns

Also shown as or same meaning as: E:92-01

Applies to: Newer compacts with two-part codes

Common causes

  • Low supply pressure
  • Clogged inlet strainers

What you can safely check

  • Open the taps fully and check hoses for kinks
  • With taps off, clean the inlet strainers as your manual shows

Call a technician if: Strainers clean but pressure still low (may need a plumber)

Source: [5], [6]

E:10/-00Automatic detergent dosing (i-Dos) pump is blocked

Check, then call if it returns

Also shown as or same meaning as: E:10-00, E:10-10, E:10-20

Applies to: Models with automatic dosing (i-Dos) only

Common causes

  • Detergent residue in the dosing pump unit

What you can safely check

  • Put the washer in standby and clean the dosing unit per manual
  • You can switch off automatic dosing and dose by hand meanwhile

Call a technician if: Code returns after cleaning, or the program won't start

Source: [6]

CLNot a fault: child lock is on

Usually a quick fix

Common causes

  • Child lock activated

What you can safely check

  • Turn off child lock using the button combination in your manual

Call a technician if: Not needed

Source: [6]

Still showing the code?

When to call a technician

If a code comes back after the safe checks, or the table says it needs a technician, the fault is usually a sensor, valve, pump, motor or control board, and diagnosing it means opening the washer. Our technicians repair Bosch appliances across Washington, DC, Northern Virginia and Maryland, seven days a week until 10 PM. Tell us the code when you book and we bring the parts that code usually points to.

Book Bosch washer repair $75 diagnostic, credited toward the repair.

Sources

Where these meanings come from

Every code on this page was checked against Bosch's own documentation: owner's manuals, use and care guides, support articles or Bosch technical sheets. Codes we could only find on third-party sites are left out. Meanings are paraphrased; your model's manual is the final word.

  1. Use and Care Manual, Washer WAT28400UC 300 Series (9001002399 H) — BSH Home Appliances (Bosch). media3.bosch-home.com
  2. Use and Care Manual, Washer WAT28401UC 500 Series (9001002426 I) — BSH Home Appliances (Bosch). media3.bosch-home.com
  3. Use and Care Manual, Washer WAT28402UC 800 Series (Bosch doc 9001002451, retailer-hosted copy) — BSH Home Appliances (Bosch). pdf.lowes.com
  4. Use and Care Manual, Washer WAW285H2UC 800 Series (9001267174 C) — BSH Home Appliances (Bosch). media3.bosch-home.com
  5. User Manual and Installation Instructions, Washer WGA12400UC 300 Series (Bosch document, retailer-hosted copy) — BSH Home Appliances (Bosch). assets.ajmadison.com
  6. Washer Error Codes (owner support table) — BSH Home Appliances (Bosch US). www.bosch-home.com
  7. Washer Error Codes (Bosch tips & tricks) — BSH Home Appliances (Bosch US). www.bosch-home.com
  8. Washing machine error code E16 or F16 — BSH Home Appliances (Bosch US). www.bosch-home.com
  9. Washing machine error code E17 or F17 — BSH Home Appliances (Bosch US). www.bosch-home.com
  10. E18 Bosch Washing Machine Error Code — BSH Home Appliances (Bosch US). www.bosch-home.com
  11. Washing machine error code E19 or F19 — BSH Home Appliances (Bosch US). www.bosch-home.com
  12. Washing machine error code E20 or F20 — BSH Home Appliances (Bosch US). www.bosch-home.com
  13. Washing machine error code E23 or F23 — BSH Home Appliances (Bosch US). www.bosch-home.com
  14. Washing machine error code E25 or F25 — BSH Home Appliances (Bosch US). www.bosch-home.com
  15. Washing machine error code E26 / F26 or F27 — BSH Home Appliances (Bosch US). www.bosch-home.com
  16. Washing machine error code E28 or F28 — BSH Home Appliances (Bosch US). www.bosch-home.com

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