A GE microwave turned on but did not heat.
What our technicians usually find: the magnetron, the high-voltage diode or capacitor, or a door switch.
Microwave repair in SpringfieldMicrowave runs but doesn't heat, a microwave drawer that won't open, or a built-in with a dead panel? We repair microwaves in Tysons apartments and condos and quote first.
Appliance Surgeon offers same-day and next-day visits to Tysons homes and buildings. The $75 diagnostic visit is credited to the repair, labor starts at $200 on about 9 in 10 repairs, and every repair carries a 90-day parts-and-labor warranty.
Schedule service in Tysons
Same-day and next-day visits.
Open 7 days until 10 PM (Sundays from 10 AM)
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
90-day warranty on parts and labor, and a written quote before any work starts.
Microwaves in Tysons kitchens come in every format. Many apartments have an over-the-range unit, built-ins share a cabinet tower with a wall oven, and microwave drawers sit under the counter in some of the higher-end condos. Countertop models are usually cheaper to replace than repair, so we don't work on those.
A GE from Franconia, in the requests shown here, turned on but didn't heat. When the light, fan and turntable run but the food stays cold, the usual parts are the magnetron, the high-voltage diode or capacitor, or a door switch. Use it as little as possible until it is checked, since running it can make a failing part worse.
An over-the-range microwave also serves as the range hood, and in most Tysons towers it recirculates air through a charcoal filter instead of venting outside. A weak fan, dead lights over the cooktop or a vent that won't switch off are microwave repairs, and the charcoal filter is worth replacing if smells are getting through.
Microwave drawers open and close on a motor and gears. If the drawer stops partway or won't open, check the track for anything caught in it. If it's clear, the drive or its control needs repair.
Because the high-voltage capacitor holds a charge after the power is off, the technician discharges it before testing the magnetron, diode and door switches. Built-ins and drawers sit in made-to-fit openings, and a replacement has to match the cutout exactly, which is usually reason enough to repair. The repair-or-replace calculator helps if you are on the fence about an older over-the-range unit.
The model label is usually inside the door frame or on the cavity wall, visible with the door open; on a drawer, look along the frame when the drawer is out. In a Tysons building, include the unit number, elevator instructions and where the technician can park.
Updated November 2026.
A GE microwave turned on but did not heat.
What our technicians usually find: the magnetron, the high-voltage diode or capacitor, or a door switch.
Microwave repair in SpringfieldCompany data; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
The checklist our technicians follow on every visit is on the Microwave Repair page.

Before you book in Tysons, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
Every appliance we repair in Tysons is on one page: appliance repair in Tysons, VA. You can also go straight to refrigerator repair, freezer repair, washer repair, dryer repair, dishwasher repair, oven repair, stove and range repair, cooktop repair, range hood repair, wine cooler repair or HVAC repair, all in Tysons.
We also provide microwave repair in Vienna, VA, microwave repair in McLean, VA, microwave repair in Falls Church, VA, microwave repair in Annandale, VA and microwave repair in Fairfax City, VA.
This location is part of our microwave repair coverage across the DC metro area. See all appliance repair services in Tysons, VA.
Neighborhoods we regularly cover in Tysons, VA: Tysons Corner, Greensboro and Spring Hill.
We're based in Alexandria, about 13 miles from Tysons. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many microwave repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Appliance Surgeon charges $75 for the diagnostic visit, or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Door switches and diodes are inexpensive; a magnetron costs more but usually still beats replacing a built-in unit and matching the cabinetry. We quote after diagnosis, before any work - and the high-voltage interior is exactly why this is never a do-it-yourself estimate. Typical price ranges by appliance are in our appliance repair cost guide.
Common calls include microwave not heating, turntable not moving, sparking inside, door switch failure, control panel issue and unusual noise. The exact cause is confirmed during diagnosis.
Don't force it. Switch the power off at the breaker for a minute, which resets many drawer models, and try the open button again. If it still won't move, the motor, gears or control need repair, and forcing it can damage the track.
It's better not to. Running it can make a failing part worse, and a loud buzz or a burning smell means stop right away.
Only two checks are safe: the outlet and breaker, and whether the door closes fully. Stop there - the high-voltage capacitor inside holds a dangerous charge even when the microwave is unplugged, which is why this is the one appliance we tell everyone never to open.
Often it is a feature. Many over-the-range models switch the vent fan on automatically when the cooktop below gets hot, to protect the microwave's electronics. If the fan runs while the cooktop is cold, or won't switch off from the panel, a control board or temperature sensor may be at fault and it is worth a visit. Note the brand and model number when you book.
Often, since many over-the-range models share common widths, though the mounting plate and the vent setup, recirculating or ducted, have to match the new unit. Built-ins and drawers are harder, because the trim kit and cutout must line up exactly. That is why we give you a written repair quote first, so you can compare the repair against the cost and fuss of fitting a replacement into the same opening.