A Samsung washer filled and spun but stopped midway and would not finish spinning or draining.
What our technicians usually find: a slow or blocked drain (pump or hose), the door lock or the control board.
When a washer stops halfway through the spin, the drain is the first suspect. We repair front-load and top-load washers in Reston and quote before we start.
Schedule service in Reston
Monday - Friday: 8 AM to 10 PM
Saturday: 8 AM to 10 PM
Sunday: 10 AM to 10 PM
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
A Reston request listed on this page was a Samsung that filled and spun but then stopped midway and wouldn't finish spinning or draining. That pattern, where the cycle starts fine and quits later, often points to a slow drain. The washer can't reach spin speed with water left in the tub, so it pauses, retries and eventually gives up.
Clean the drain pump filter first. If it's clear, the pump, the drain hose or the door lock comes next, and sometimes the control board.
In older Reston townhouses the laundry is often in an upstairs closet or the basement, and some hookups have been redone more than once. Check that the drain hose isn't pushed deep into the standpipe or sealed into it. If it is, the washer can siphon water out while it fills.
Washers that walk or bang on spin usually need leveling or have worn suspension parts.
A Samsung washer filled and spun but stopped midway and would not finish spinning or draining.
What our technicians usually find: a slow or blocked drain (pump or hose), the door lock or the control board.
From online booking requests in 2025; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
The checklist our technicians follow on every visit is on the Washer Repair page.

Seeing an error code on the display? Look it up: LG washer, Samsung washer, Whirlpool washer, GE washer, Bosch washer, Frigidaire washer, Miele washer, or browse all error codes.
Before you book in Reston, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
We also provide washer repair in Chantilly, VA, and serve homeowners in Vienna, VA, Tysons, VA, Fairfax City, VA and McLean, VA.
This location is part of our washer repair coverage across the DC metro area — see all appliance services in Reston, VA.
Neighborhoods we regularly cover in Reston, VA: Reston Town Center, Lake Anne and North Point.
We're based in Alexandria, about 20 miles from Reston. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many washer repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
Drain pumps, lid locks and belts are typically modest repairs; bearings and control boards cost more. You approve an exact quote after diagnosis, before any work - no hourly surprises, and evening slots in Reston, VA carry no premium. The diagnostic visit is $75 for a single appliance or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Typical price ranges by appliance are in our appliance repair cost guide.
Online washer repair requests from Reston have been for not spinning. Common calls include washer not draining, washer not spinning, leaking washer, shaking or vibration, door lock failure and error codes. The exact cause is confirmed during diagnosis.
You can try. If the spin-only cycle also stops, the washer can't drain, and running it again won't help. Clean the drain pump filter with towels ready; if the water still won't drain, leave the machine off and book a visit.
That usually means the drain hose is siphoning. If the hose goes too deep into the standpipe or is sealed into it, water flows out as fast as it comes in. Pull the hose up so only a few inches sit in the pipe, with an air gap around it.
Safe checks first: make sure the machine sits level, the drain hose is not kinked, and the last load was not one heavy item wrapped to a side. Past that, suspension, bearings and control boards call for a technician - forcing a stuck drum usually makes things worse.