A Sub-Zero refrigerator was freezing produce in the fresh-food section because a temperature sensor had failed.
Repair: Replaced the thermistor and the main control board.
Alexandria, VA
Refrigerator Repair in Alexandria, VA
We're based in Alexandria and repair refrigerators all over the city, from Sub-Zero built-ins in Old Town to French-door models in the West End. You get a price before any work starts.
Refrigerator Repair
Schedule service in Alexandria
Monday - Friday: 8 AM to 10 PM
Saturday: 8 AM to 10 PM
Sunday: 10 AM to 10 PM
Diagnostic visit: $75, or $115 for a double unit.
Credited toward your repair when you approve the quote.
Alexandria notes
Alexandria refrigerators, built-in and French door
The Sub-Zero job from Alexandria shown below was freezing produce in the fresh-food section. A failed temperature sensor can tell the control the compartment is warmer than it is, so it keeps cooling; the repair there was a new thermistor and main control board.
Two West End GE requests are in the cards below. One had stopped keeping food cold and its freezer had quit; the other had a gap of more than half an inch at its French doors.
A Fisher & Paykel in Del Ray, in another request, broke its ice maker when the ice drawer was forced shut. If an ice drawer won't close, look for a cube or a clump wedged at the back before pushing, because forcing it can snap the ice maker or its mount.
Alexandria's water comes from Virginia American Water, which buys it already treated from Fairfax Water. Its 2025 report puts hardness between 78 and 191 mg/L, and over the years those minerals can narrow the screen and seat inside an ice maker's fill valve.
A modern French-door fridge can be a tight fit in an Old Town row-house kitchen. Leave the clearance the manual asks for at the top and back, or the fridge runs long and warm.
Completed repairs
Completed refrigerator repair in Alexandria
From our technicians’ service log; customer details are kept private.
Local requests
Refrigerator repair requests in Alexandria
A Fisher & Paykel refrigerator had a broken ice maker after the ice drawer was forced shut.
What our technicians usually find: a damaged ice maker assembly, or a disconnected fill tube or water line.
A GE refrigerator was not keeping food cold and the freezer had stopped.
What our technicians usually find: a failed evaporator fan, a defrost system fault, the start relay or compressor, or the condenser fan.
A GE refrigerator had French doors with a gap of more than half an inch.
What our technicians usually find: door alignment, the hinges, the door gasket or the handle mounting.
From online booking requests in 2025; customer details are kept private. “What our technicians usually find” is the common cause of that problem, confirmed by our team. The technician confirms the cause on site before quoting.
Repair details
Before the technician arrives
The checklist our technicians follow on every visit is on the Refrigerator Repair page.
Before the visit:
Keep doors closed as much as possible before the visit, save any error code and move fragile items away from the refrigerator.
Seeing an error code on the display? Look it up: Samsung refrigerator, Sub-Zero refrigerator, or browse all error codes.
Helpful guides
Refrigerator Repair guides from our technicians
Before you book in Alexandria, VA, these guides explain the most common symptoms, which checks are safe to try yourself, and when a technician should take over. All guides.
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Nearby coverage
Refrigerator Repair in Nearby Areas
We also provide refrigerator repair in Oxon Hill, MD, and serve homeowners in Arlington, VA, Mount Vernon, VA, Washington, DC and Springfield, VA.
This location is part of our refrigerator repair coverage across the DC metro area — see all appliance services in Alexandria, VA.
Neighborhoods we regularly cover in Alexandria, VA: Old Town, Del Ray, Rosemont, Potomac Yard, Seminary Hill, Eisenhower and the West End.
Frequently asked questions
Refrigerator Repair in Alexandria, VA FAQ
Can someone come fix my fridge today in Alexandria?
We're based in Alexandria, so most of our routes start nearby. Same-day and next-day appointments are available when the technician route has open windows; call or book online for the earliest option. Appointments cost the same on weekdays, evenings and weekends - our hours run 8 AM to 10 PM Monday through Saturday and 10 AM to 10 PM on Sunday, all at one standard rate.
Many refrigerator repairs are completed in a single visit once the technician has diagnosed the fault and confirmed the parts on hand. If a specific part has to be ordered, we schedule a short return visit to finish the job.
How much does it cost to fix a fridge in Alexandria?
It depends on which system failed: a relay, fan or thermostat sits at the affordable end, while sealed-system work costs more. Every Alexandria, VA visit starts with diagnosis and a firm quote before any repair - and same-day appointments are often available when food is at risk. The diagnostic visit is $75 for a single appliance or $115 for a double unit (such as a double wall oven, washer-dryer combo or stacked laundry), and the fee is credited toward the repair if you approve the quote. Labor starts at $200 and stays there on about 9 in 10 repairs; more complex jobs can reach $450. Parts are extra and listed in the quote. Typical price ranges by appliance are in our appliance repair cost guide.
What fridge problems do you fix in Alexandria?
Online refrigerator repair requests from the Alexandria area are most often for not cooling, ice maker problems and leaks. Common calls include not cooling, freezing food, ice maker not working, water leaking, loud compressor or fan noise and frost buildup. The exact cause is confirmed during diagnosis.
My fridge is freezing food in the fresh-food section. What's wrong?
Check the setting first, then make sure food isn't sitting right in front of the vent where cold air comes in from the freezer. If both are fine, a temperature sensor, a damper stuck open or the control board is likely, as with the Sub-Zero job on this page.
My French doors don't line up. Can that be fixed?
Usually. Most French-door fridges have an adjustment at the hinge or under one door that raises or lowers it, and leveling the fridge so the front sits slightly higher often helps too. If the hinge is bent or worn, it's replaced.
Should I try to fix the fridge myself first?
A few basics are safe: confirm the unit has power, make sure the doors close and seal fully, and clean the condenser coils if they are dusty. Beyond that, refrigerant lines and electrical components are best left to a technician - probing inside can turn a small repair into a larger one.