Question 1

What services does Appliance Surgeon offer?

Accepted Answer

We offer repair services for a wide range of household appliances including Washers, Dryers, Refrigerators, Dishwashers, Ovens, Stoves, Microwaves, Garbage Disposals, Kitchen Hoods, and Wine Coolers. We also offer maintenance services to help keep your appliances running smoothly.

Question 2

What is the cost of appliance repair?

Accepted Answer

The appliance repair cost varies based on the issue and the type of appliance and starts from $200. Our initial diagnosis fee is $75 for stand-alone appliances and $115 for stackable machines and doubles. We provide a quote before starting any work, and the diagnosis fee is waived if the repair is approved.

Question 3

Is there a minimum service charge for service call?

Accepted Answer

Yes, there is a minimum charge for service calls. The charge is $75 for stand-alone machines, and for stackable machines and doubles, it is $115. This fee covers the technician’s time and travel. Additionally, for stackable laundry and built-in oven and microwave repairs/installation, there is an extra $100 charge for a technician assistant. Also, this fee will be waived if a repair is approved and completed.

Question 4

Why is my refrigerator not cooling properly?

Accepted Answer

Poor cooling can result from a malfunctioning thermostat, condenser coils, or a faulty compressor. So, it’s recommended to check for these issues and, if needed, consult professionals like an Appliance Surgeon for accurate diagnosis and repairs.

Question 5

My washing machine is making strange noises during the spin cycle. What could be the cause?

Accepted Answer

Unusual noises may indicate problems with the bearings, belt, or drum. DIY fixes may not address the root cause. So, contact Appliance Surgeon for a thorough inspection and expert washing machine repairs.

Question 6

How often should I clean my dryer vents?

Accepted Answer

Regularly cleaning dryer vents is crucial to prevent fire hazards and improve efficiency. Thus, aim for annual vent cleaning or more frequently if you notice longer drying times. Appliance Surgeon can assist with professional dryer vent cleaning services.

Question 7

Why won’t my oven heat up properly?

Accepted Answer

Oven heating issues may stem from a faulty heating element, thermostat, or ignition system. However, attempting to fix these problems without expertise can lead to further damage. Appliance Surgeon specializes in oven repairs for reliable and safe solutions.

Question 8

Is it normal for my dishwasher to leave spots on glassware?

Accepted Answer

Spots on glassware may result from hard water or a malfunctioning rinse aid dispenser. Thus, regularly clean the dishwasher, adjust detergent settings, and consult Appliance Surgeon for professional advice on resolving persistent issues.

Question 9

What should I do if my gas stove igniter keeps clicking after lighting?

Accepted Answer

Continuous clicking may indicate a faulty ignition switch. Gas-related issues can be dangerous, so we recommend contacting a professional like Appliance Surgeon for safe repairs. Thus, contact Appliance Surgeon for a safe and efficient gas stove repair.

Question 10

How can I troubleshoot a noisy refrigerator compressor?

Accepted Answer

Noisy compressors may signal issues like worn-out parts or loose components. Leave intricate repairs to experts. In fact, Appliance Surgeon can diagnose compressor problems and provide effective solutions.

Question 11

Why is my microwave not heating food properly?

Accepted Answer

Inadequate heating may result from a malfunctioning magnetron or other internal components. DIY microwave repairs pose risks; thus consult Appliance Surgeon for skilled technicians who can handle microwave issues safely.

Question 12

What should I do if my freezer is icing up excessively?

Accepted Answer

Check for a faulty door seal, a malfunctioning defrost timer, or a clogged defrost drain. If the issue persists, trust Appliance Surgeon for professional freezer repair services and accurate solutions.

Question 13

Should I repair or replace my appliance with persistent issues?

Accepted Answer

Appliance Surgeon recommends professional assessments for a cost-effective decision. Our technicians provide transparent evaluations, helping you decide between appliance repair or replacement.

Customer reviews and testimonials